Consultant – Mentor Coordination & Program Support

Job Title: Consultant – Mentor Coordination & Program Support

Location: Remote / Hybrid (India)

Contract Duration: 12 Months Experience: 0–2 Years

Department: Resource Network – Wadhwani Foundation

About Wadhwani Foundation Wadhwani Foundation is a not-for-profit organization working to accelerate economic development in emerging economies by driving job creation through large-scale initiatives in entrepreneurship, innovation, and skilling. Through our Resource Network, we enable deep mentor and expert engagements to support early-stage entrepreneurs, students, and incubators.

Scope of Work As a Consultant, you will be responsible for end-to-end coordination and tracking of mentor-mentee engagements, supporting documentation, feedback analysis, and continuous process improvement. This role is ideal for a detail-oriented, self-driven individual looking to make an impact through program execution and stakeholder support.

Key Responsibilities Post-Session Feedback • Reach out to mentors and mentees after every session (1:1, AMA, expert talk, jury). • Collect session ratings and qualitative feedback; escalate negative or urgent concerns. • Compile and share structured feedback insights with the internal Resource Network team. Tracking Connections & Mentor Profiles • Monitor pending mentor-mentee engagements; ensure timely follow-ups and closures. • Follow up with mentors on incomplete profiles; update internal records accordingly. • Share weekly status updates on pending connections and blockers. Documentation & Reporting • Maintain detailed records of mentor sessions: dates, participants, outcomes. • Upload session notes or transcripts to shared folders where applicable. • Prepare monthly summaries: number of sessions held, engagement trends, and areas for improvement.

Stakeholder Coordination • Act as the first point of contact for mentor-mentee coordination queries. • Escalate platform-related issues (e.g., login errors) to the tech team promptly. • Maintain clear, professional communication with mentors, mentees, and team members. Process Improvement • Contribute to refining SOPs, templates, and feedback collection formats. • Identify gaps and propose improvements to optimize coordination workflows. Team Collaboration • Participate in weekly sync-ups with the Resource Network team. • Assist with onboarding and re-onboarding of mentors (profile review, background checks, orientation). • Support special projects such as bootcamps, jury panels, and offline events. Qualifications & Skills Education: • Bachelor’s degree in Business, HR, Communications, or a related field.

Experience: • 0–2 years of experience in program coordination, stakeholder management, or similar roles. • Strong freshers with demonstrated initiative (e.g., campus leadership, startups) are welcome. Key Skills: • Excellent communication and interpersonal skills • Strong organizational and time-management skills • Proficiency with Google Workspace (Sheets, Docs, Drive, Calendar) • Familiarity with feedback tools, CRMs, or mentorship platforms is a plus • Working knowledge of Canva or similar tools preferred • Ability to multitask and thrive in a fast-paced, mission-driven environment

Preferred Background: • Exposure to startup ecosystems, accelerators, or incubators • Understanding of mentor-mentee engagement workflows • Experience with survey design and analysis Key Deliverables (First 3 Months) • Documented SOPs for feedback collection and reporting • Updated mentor-mentee engagement tracker with 3 months’ history • Monthly MBR decks with status, feedback summaries, and engagement insights • Feedback survey form for all mentor sessions