Technical Manager, Network Services

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

We are looking for a  Technical Manager, Network Services who will join our  team. 

We are seeking a Technical Manager, Network Services to lead the design, implementation, and ongoing support of our enterprise network infrastructure. In this senior-level role, you’ll ensure the security, stability, and performance of our global network systems across IT and OT environments. The ideal candidate brings 7+ years of experience in network engineering and security, along with strong leadership, communication, and cross-functional collaboration skills.    

In this role you will:

- Act as a top-level escalation point for complex or chronic incidents, providing expert support and guiding Network Operations toward rapid resolution.
- Lead third-level network incident management efforts with a focus on restoring service quickly and effectively.
- Work with third-party vendors to resolve recurring issues tied to hardware, firmware, and misconfigurations.
- Plan, design, and implement secure, scalable, and highly available network infrastructure (LAN, WAN, SD-WAN, Wireless, Remote Access, AWS/Cloud).
- Evaluate and recommend new network technologies, tools, and solutions.
- Support lifecycle management of network hardware/software, including patching and vulnerability management. 
- Mentor and grow a high-performing network engineering team while fostering a culture of innovation, accountability, and continuous improvement.
- Develop and execute a multi-year enterprise network strategy aligned with business objectives and technology trends.
- Partner with cybersecurity teams to architect and implement robust security frameworks, with a focus on securing OT (Operational Technology) and ICS (Industrial Control Systems) environments.
- Ensure compliance with internal policies and external standards (e.g., NIST, IEC 62443), maintaining a strong governance posture across both IT and OT networks.
- Lead incident response efforts for network-related threats, coordinating root cause analysis, containment, and recovery for both IT and OT environments.
- Collaborate with security operations to develop and maintain tailored OT threat detection and response playbooks, ensuring rapid and effective incident handling.
- Collaborate with internal teams (e.g., applications, systems, security) to ensure network alignment with enterprise goals.
- Interface with business stakeholders to gather requirements and lead network service implementation projects.
- Work closely with peer IT organizations to ensure alignment on technology direction and operations.

What you'll need to be successful:

- Bachelor's Degree,  Information Technology, Network Engineering​

- 7 - 10 Years of experience prefered​

- Required qualifications:

- Bachelor’s degree in Information Technology, Network Engineering, or related field.
- 7+ years of hands-on experience in network design, support, and implementation.
- Strong experience with Cisco, Meraki, Arista, Fortinet, and AWS network services.
- Proven leadership experience, including mentoring and team development.
- Deep understanding of both IT and OT network architectures and security practices.
- Excellent communication and presentation skills; capable of conveying technical concepts to non-technical audiences.       

Preferred Certifications & Skills:
- CCNP or CCIE certification (highly desired).
- AWS Certified Advanced Networking - Specialty
- Experience leading large-scale network projects and managing cross-functional teams.
-Familiarity with network governance and compliance frameworks (NIST, IEC 62443).
- Background in both enterprise IT and operational technology (OT) environments. 
- Experience with Cloud networking (AWS, GCP)                                       

- Proven experience in a technical leadership role within network services.
- In-depth knowledge of networking technologies, protocols, and best practices.
- Strong technical leadership and project management abilities.
- Operational experience in managing network services.
- Familiarity with network security measures and best practices.

- Excellent troubleshooting and problem-solving skills.
- Strong professional skills including communications, self-motivation, teamwork, adaptable, and dependable.​

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…

• Our Live Total Health program provides you with options to align to your personal needs.  Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more

• We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future.  Career growth at our company is not always a ladder.  It’s much more like a rock climbing adventure.  Grow through exploration and experiences rather than a predictable linear path.

• We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.

• Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.

• Join a company with a strong belief in giving back to the communities where we live and work.  We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. 

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.