Offer summary

Qualifications:

Previous customer service or retail experience preferred., Effective communication skills and ability to collaborate., Knowledge of product sales techniques., Availability to work evenings, weekends, and holidays..

Key responsibilities:

Assist customers and provide exceptional service.

Support store team with daily operations and visual displays.

Help train new employees and share product knowledge.

Promote online and offline sales through product recommendations.

Job description

Nike Factory Store Teesside is looking for the next part time (20 hours) Retail Assistant to join our team and provide world-class service to the consumer:

What you bring:

Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
Assisting our retail leads and floor managers (Coaches) in training new employees
Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
Informing consumers and new teammates about the NIKE products and services
Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

One of the best compensation and benefits packages in the industry
Opportunity for monthly performance-based bonus
A supportive team that values Diversity, Equity & Inclusion
A career at a company at the forefront of the sports and fashion industry
Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

Customer service and/or retail experience preferred.
Effective communicator, brand ambassador, and collaborative teammate
Demonstrated ability to apply product sales techniques.

Availability

20 hours per week
Must be available to work evenings and available Saturday & Sunday
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Apply now online

We are waiting for you!

Note that relocation support is not provided for this role

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