Xactimate Estimator and Review Specialist (remote - Toronto, Vancouver, Edmonton, Halifax, Ottawa, Moncton)

Company:

Please note this role is available in any location across Canada and is REMOTE - Toronto, Vancouver, Edmonton, Calgary, Halifax, Ottawa, Moncton.

The Xactimate Specialist has an in-depth knowledge of estimating property damage using Xactimate Software. The ideal candidate knows the software in depth and is able to create accurate estimates and complete detailed reviews of contractor estimates. You will also be responsible for scoping damages for large property and commercial losses and to participate in estimating for catastrophic claims. 
 
You will work in a fast-paced environment to process high volumes of claims in a timely manner. There are specific deadlines and work load is based upon the fluctuation in claims. You must have the ability to manage abeyances, pending files and influxes due to major weather events.

Responsibilities  

• Serve as subject matter expert and train adjusters on how to scope property damage claims using Xactimate software  
• Assist adjusters in preparing estimates
• Assist with creation of scopes for large property and commercial losses  
• Review contractor estimates and provide feedback to ensure accuracy
• Prompt contact and follow up with policy holders and claimants by phone or in person.  
• Establish quantum of damages. 
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Education, knowledge and experience required  

• Minimum 3 years Xactimate experience: Estimating and review using Xactimate at an intermediate to advanced level
• A level 2 or level 3 Xactimate certification required
• Exterior estimating experience required
• Policy coverage, limits of liability & reinsurance policies 
• Large property and commercial losses
• Investigation procedures and documentation including consulting local authorities and reviewing property damage
• Technical and financial terms which may include understanding of valuation of depreciated assets in the case of property claims and replacement cash valuations 

Technical Skills 

• Computer skills (eg. Proficiency in MS Office applications, spreadsheet proficiency, the systems and software the organization utilizes) 
• Time management and prioritization skills to effectively manage a caseload. 

 Soft Skills 

• Excellent communication skills 
• Ability to teach effectively 
• Analytical skills to assess the damage and situation 
• Detail orientation to complete all required documentation appropriately and understand any necessary details of the policy 
• Personal organizational skills to maintain the workflow of documentation as required 
• Problem solving to determine how to resolve issues and deal with the claim effectively. 

Environment/Work Conditions  

• Ability to drive a motor vehicle 
• Sit, stand, walk, kneel, crawl and climb to investigate damaged property. 
• Sit at a workstation with the ability to alternate positions as required. 
• Available for travel across the country

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.