Job description

The candidate for this position will be responsible for:

Proactively identifying, monitoring, and mitigating risks associated with the Bank’s BSA/AML and Fraud Programs
Analyzing customer activity and information from a variety of systems or sources, including the bank’s fraud monitoring system, to determine the best course of action to minimize fraud risk and losses to the bank or the customer
Identifying potentially suspicious or fraudulent activity and referring the activity to the BSA department in accordance with bank policy and the Bank Secrecy Act
Performing fraud investigations derived from escalated fraud alerts and other sources, such as branch personnel or customers, and maintaining accurate and detailed investigations ensuring all relevant information is documented in the bank’s case management system
Supporting and advising customers and bank personnel on potential fraud to mitigate risk and prevent loss to the bank or the customer
Maintaining good working knowledge of various fraud schemes (kiting, elder abuse, wire fraud, counterfeit rings, etc.) and characteristics of the red flags
Other tasks include, but are not limited to, processing subpoena requests in compliance with bank procedure and applicable state and federal laws; processing check fraud affidavits and check warranty claims; and working with other financial institutions or law enforcement to prevent and report fraud and recover funds

Requirements for the position include:

High school diploma (or equivalent)
Strong knowledge of fraud prevention and investigation techniques and regulatory compliance
Excellent analytical and problem-solving skills with the ability to interpret complex data and identify patterns or anomalies
Ability to work independently and prioritize tasks and decisions with minimal supervision while performing multiple tasks and meeting deadlines in a fast-paced environment
Strong written, verbal, and interpersonal communication skills
Ability to work late and/or flexible hours

Preferred qualification for the position include:

Two years relevant fraud or BSA/AML investigations experience in a related field
Working knowledge of Microsoft Excel
Experience with behavior-based transaction monitoring systems

EEO/Veterans/Disabled

Required profile