Marine Investigator

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE:  To perform detailed admiralty claims investigation and analysis through examination of the loss, collection of detailed witness statements and examinations under oath (EUO’s) and comprehensive background checks.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Responsible for inspecting the loss site to determine estimates for the loss.  Responsible for documenting, where and how injuries/damage occurred and understanding the nature and type of injuries or damage.  Performs both onsite, photographic, and inspection of other documents provided to assess the cause of loss and what will be covered.
• Responsible for interviewing involved parties and documenting written and/or recorded statements to determine course of action related to settlement and/or next steps.
• Generates detailed reports communicating with internal adjusters and with outside clients which could be insureds or other stakeholders.
• Runs and interprets formal background checks related to claims through online resources, evaluating the results as it relates to policy language and advises client of the outcome.
• Handles medical claims (under P&I coverage) from beginning to end requesting medical documentation and records from the insured or claimant; conducts detailed evaluation of long-term medical needs under maintenance and cure.
• Handles shipping and seaman claims related to lost wages evaluating the appropriate compensation based on knowledge of marine investigations.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred.  Private investigator license preferred (40-hour course), class C investigators license or course for class conceal and carry (CC) license preferred.

Experience

Four (4) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Extensive knowledge of complex marine inspection and failure
• Ability to read and interpret insurance policies
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Proven management/leadership skills
• Excellent negotiating skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

• Ability to stand and/or walk for long periods of time
• Ability to kneel, squat or bend
• Ability to work outdoors in hot and/or cold weather conditions
• Ability to climb, crawl, stoop, kneel, reaching/working overhead
• Ability to lift/carry up to 50 pounds
• Ability to push/pull up to 100 pounds
• Ability to drive up to 4 hours per day

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.