Business Analyst/ Scrum Master (Remote Opportuinty) at VetsEZ

VetsEZ is seeking a Business Analyst/ Scrum Master to be a part of a remote team supporting the Department of Veterans Affairs. The ideal candidate will lead and facilitate Agile practices to ensure efficient team collaboration and smooth project delivery. They should have a strong background in engaging with business stakeholders, gathering and analyzing business requirements, and driving process improvements to help the team achieve its goals effectively.

Responsibilities:

• Lead end-to-end requirement gathering activities, including defining scope, setting goals, managing deliverables, and ensuring alignment with client and organizational objectives.
• Facilitate Scrum ceremonies (Daily Stand-ups, PI Planning, Retrospectives, Demos) and proactively identify and remove impediments to ensure team progress.
• Analyze complex business problems, gather user requirements, and recommend IT solutions by collaborating closely with stakeholders, managers, and end users.
• Apply knowledge of Behavior-Driven and Test-Driven Development (BDD/TDD) to support high-quality software delivery practices.
• Work cross-functionally with developers and UX/UI designers to translate business needs into user-centric, functional digital experiences.
• Promote Agile best practices, coach team members, and provide recommendations to project stakeholders on process improvement and standardization.
• Monitor team performance using Agile metrics such as velocity and burndown charts and provide regular progress reports.
• Manage team communication, update documentation, and conduct post-project evaluations to capture lessons learned and support continuous improvement.
• Support procurement planning, advise on technical resources and tooling, and remain flexible in adapting to evolving team or project needs.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or an equivalent discipline.
• 8+ years of experience as a Business Analyst and/or Scrum Master leading Agile teams on large-scale software, data-management, and integration projects.
• Proficient in Agile frameworks including SAFe and Kanban, with hands-on experience using tools such as Jira, ServiceNow, and Trello for backlog and sprint management.
• Strong analytical skills with demonstrated expertise in conducting research, eliciting requirements, and translating business needs into well-defined user stories and functional specifications.
• Experience in designing wireframes, explaining layout and functionality to clients, and incorporating feedback into iterative prototypes.
• Expertise in leveraging Microsoft Office 365 tools (Project, Visio, PowerPoint, Excel, Word) and Atlassian/ServiceNow environments.
• Excellent communication abilities, including drafting clear documentation and delivering focused briefings to senior leadership, with attention to capturing decisions and follow-ups.
• Experience in onboarding and mentoring new users/ team members on Agile processes, tools, and best practices.
• Proven ability to coordinate cross-functional teams, manage expectations, and present complex information to technical and non-technical audiences.

Additional Qualifications:

• SAFe Practitioner, SAFe Certified Scrum Master or similar certifications.
• Experience with Scaled Agile Framework (SAFe) or other Agile frameworks.

Benefits:

• Medical/Dental/Vision
• 401k with Employer Match
• PTO + Federal Holidays
• Corporate Laptop
• Training opportunities

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.