Risk Account Manager - SA & NT at Capricorn

A little about us   

Capricorn is one of Australia and New Zealand’s largest and most dynamic Member-owned organisations. Since 1974, we’ve been dedicated in supporting our Members with solutions that truly matter. Our flagship Trade Account offers instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top   

We have a strong foundation in the automotive and machinery aftermarket industry with over 30,000 highly engaged Members across Australia and New Zealand, from national franchises to your local family workshop. Last year we facilitated $3.7bn worth of transactions and returned nearly $93 million in value to our Members.   

At Capricorn we work hard to ensure that Our People, Our Members and Preferred Suppliers are connected into the Capricorn Community.   

Join us and be part of a team that’s committed to driving success, innovation and making a difference, while having some fun along the way! 

The Role

Reporting to the Sales Manager – SA & NT, this role is responsible for retention of existing business and driving growth for a portfolio of customers across Adelaide Metro and some Regional Areas.

Key aspects of the role include:

• Retaining existing business by adding value to the customers through a proactive and personalised account management experience
• Generating new business opportunities from a large, existing customer base
• Forming strong relationships with internal stakeholders to ensure continued results
• Attention to detail and a priority on compliance and agreed operational metrics.

Experience Required

Our work culture is one of our most valued assets at Capricorn. That means that when we recruit, we are looking for the right person who will effectively communicate with the business, collaborate with their peers and commit to their position. These attributes are a must for us to maintain our work culture, and it's important to us that these are demonstrated with examples from previous professional experience.

In addition, the following criteria must be clearly outlined in your application for you to be shortlisted for review:

• Insurance experience (essential)
• RG146 Tier 1 Accreditation (essential)
• Sales and Relationship Management Experience (desirable)
• Excellent communication skills and proficient with computer systems
• Interest in and ability to travel across SA (including overnight stays)
• This is a field and home-based role, therefore the ability to territory manage and be on the road most days is essential; and
• A proven capability to work autonomously and deliver results.

A little on life at Capricorn 

Joining our community is about more than just a job, so here’s what’s in it for you:    

• Work flexibility – We’re all unique, and so are the ways in which we work. Whether it’s flexible hours or WFH arrangements, we’ll work with you to find the best way for us to work together.  

• Development Opportunities – your success is ours too. We provide training opportunities and development to give you the tools you need to grow.  

• Paid parental leave – during life’s most important times, we support parents’ leave (for both parents) and their transition back to work. 

• Get social – our social calendar is full, with a range of different virtual and face-to-face events to keep us connected. 

• A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.  

• A cherry on top – we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more! 

• Amazing Benefits – Unlock amazing benefits at Capricorn. We offer all staff free gym membership near the office, discounted private health benefits and all-inclusive working from home kits to get you started!  

Sound like you’d be a good fit?  

If you are ready to become part of a growing community and make a real impact, get in touch today. 

For further information, support with your application and details on Capricorn, please visit our website at capricorn.coop/careers