Offer summary

Qualifications:

At least 4 years of experience as a Scrum Master or Agile Delivery Lead in enterprise environments., Practical knowledge of agile frameworks such as Scrum and Kanban; familiarity with SAFe is a plus., Proven ability to lead delivery cycles for CRM or Salesforce-based projects, regardless of cloud platform., Experience working in regulated industries like energy, finance, telecom, or healthcare..

Key responsibilities:

Facilitate agile ceremonies and support delivery planning for multiple teams.

Coach teams to improve agile maturity and promote best practices.

Help teams navigate compliance-heavy environments and ensure process rigor.

Support Salesforce-related CRM initiatives by enabling smooth delivery and stakeholder communication.

Job description

📣 This role is for a project at Equals11, a sister company of Tekton Labs. The recruitment process is managed and published by Tekton Labs.

Join Equals11: Drive Agile Excellence Across High-Stakes CRM Projects

Equals11 is a fast-growing Salesforce consulting firm helping enterprises and nonprofits unlock the full value of their CRM, AI, and cloud platforms. We’re known for delivering high-impact, lean, and remote-first solutions across the Americas and Europe.

We’re looking for a Scrum Master to join a high-performing, multi-team setup in a regulated industry environment. You’ll enable the success of Salesforce-related initiatives by championing agile practices, resolving delivery blockers, and coaching teams through continuous improvement cycles.

🛠 Key Responsibilities

🌀 Agile Facilitation & Delivery Support

Guide 2–3 cross-functional teams through agile ceremonies and delivery planning.
Facilitate daily stand-ups, sprint planning, retrospectives, and backlog refinement.
Identify and resolve impediments to ensure timely delivery of product increments.

📈 Team Coaching & Process Improvement

Support the team’s growth in agile maturity, promoting best practices and adaptive frameworks (Scrum, Kanban, SAFe).
Collaborate with Product Owners and Technical Leads to align delivery with business value.
Champion a continuous improvement mindset across teams and stakeholders.

🔒 Regulated Industry Environment

Help teams navigate compliance-heavy environments where documentation and process rigor are essential.
Act as a delivery enabler between stakeholders in regulated and unregulated business segments.
Support the flow of work across Salesforce-related CRM initiatives (no specific cloud required).

🎯 Required Qualifications & Experience

✅ Must-Have:

4+ years of experience as a Scrum Master or Agile Delivery Lead in enterprise environments.
Hands-on experience facilitating agile ceremonies and managing blockers for multiple squads.
Practical knowledge of agile frameworks (Scrum, Kanban); familiarity with SAFe is a plus.
Proven ability to lead delivery cycles for CRM or Salesforce-based projects (cloud agnostic).
Experience working in regulated industries (e.g., energy, finance, telecom, healthcare).
Strong collaboration skills with Product Owners, technical teams, and business units.
Fluent or upper-intermediate English for daily team communication and facilitation.

✨ Nice-to-Have:

Experience supporting product teams managing CRM ecosystems.
Background in helping organizations shift from IT-led to business-led agile models.
Scrum Master certification (CSM, PSM, or equivalent).
Experience in the energy or utilities sector.

💡 Soft Skills