Writing Tutor - Writing Center

Job Title: Writing Tutor
Location: Indianapolis Downtown Campus
Job Type: Full-time
Classification: N-4
Salary Range: $18/hour
Reports To: Writing Center Coordinator/Assistant Director

Who We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
We are seeking a highly skilled Writing Tutor to join our team. In this role, you will leverage your technical and functional abilities to support the Ivy Tech Indianapolis Writing Center by providing one-on-one tutoring in-person and virtually, leading student workshops, and assisting departmental leadership with outreach and marketing. The ideal candidate will have a proven track record of scaffolding and modeling the writing process, coaching writer development, championing customer service experiences, and a passion for delivering outstanding results in a dynamic environment.

***RESUME, COVER LETTER AND TRANSCRIPT REQUIRED***

Required Skills & Competencies:

• Technical Skills: Proficiency in composing rhetorically-savvy texts, with hands-on experience tutoring, teaching, or coaching others through learning and skill development processes. Proficiency with computer and web applications on various devices, including Windows PCs, MacBooks, and Google Chromebooks. Proficiency with Microsoft and Google Suites, Zoom, and email and chat applications.
• Analytical Skills: Ability to analyze data, identify and prioritize patterns, and provide data-driven solutions.
• Communication Skills: Strong verbal and written communication skills, with the ability to articulate ideas clearly to diverse audiences, provide non-judgmental feedback, and build positive rapport with others.
• Problem-Solving: Ability to think critically, make decisions independently, and solve complex problems in a timely manner.
• Teamwork: Proven experience in collaborating effectively with diverse teams to achieve common goals.
• Project Management: Ability to manage multiple priorities, meet deadlines, and track progress in a fast-paced environment.

Preferred Additional Skills:

• Familiarity with writing center or rhetoric/composition pedagogies, academic writing genres, and tutoring best practices.
• Experience in teaching or tutoring writing at the college level, customer service, or similar environments.
• Ability to demonstrate a positive attitude of approachability and adaptability

Key Responsibilities:
The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Use established Writing Center pedagogy and protocols to tutor students one-on-one at various points of the writing process, working on written documents that span a range of subjects and genres. Thoroughly document tutoring data.
• Sustain high quality customer service while facilitating back-to-back tutoring sessions
• Apply advanced problem-solving skills to troubleshoot and resolve student questions and inquiries.
• Collaborate effectively with cross-functional teams—including faculty—utilizing transparent and empathetic communication to help elevate departmental services and contribute to team initiatives.
• Assist departmental leadership with marketing and outreach, including conducting class visits, tabling events, and leading relevant workshops for students. Assist with monitoring department’s email communications to help schedule tutoring appointments for students.
• Assist departmental leadership with analyzing departmental data to identify trends and make actionable recommendations for service growth and development.
• Maintain an understanding of pedagogical trends and apply relevant skills in support of student success.

Education & Experience:

While formal education or certifications may be beneficial, or even required for certain positions, what we need are candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of tutoring, teaching, or coaching others through adult-writer development processes will be prioritized.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.