Managed Ordering Specialist (TEMP)

About Sharebite

Sharebite is the leading food ordering platform built for companies to feed their employees. Our platform allows their employees to place meal orders with their favorite restaurants while helping to combat food insecurity in local communities.  Every meal ordered on Sharebite results in a meal donation through local partners like Feeding America and City Harvest, and to date, we have donated over 13 million meals. 

Being well fed is an essential ingredient for employee wellbeing, team performance, and company culture. Join our team and help bring do-good, feel-good eating to the world.

The Role

We’re excited to be launching and scaling our Managed Ordering program, a high-touch service that’s already seen strong success. As we build it out further, we’re looking for a detail-oriented, food-savvy operator to join the team in a temporary capacity (estimated 6 months), with the potential to transition into a full-time position. This role is responsible for curating high-quality group and catering-style meals by working directly with clients, restaurant partners, and internal teams. You’ll help design thoughtful menus, ensure meals meet headcount, dietary needs, and budget requirements, and coordinate execution end-to-end. This is a cross-functional, fast-paced role where operational precision meets hospitality.

What You’ll Do 

• Client & Internal Communication
  • Partner closely with the Client Account Management Team to gather key details from clients, including headcount, delivery preferences, dietary needs, and budget, and then become the go-to point of contact for day-to-day ordering needs.
  • Liaise directly with clients as needed to clarify requirements, address questions, and ensure a seamless ordering experience.
  • Partner with Restaurant Account Managers to confirm menu accuracy, availability, and fulfillment logistics and reach out to restaurant partners directly when needed.
  • Liaise directly with restaurant partners as needed for urgent updates or time-sensitive coordination.
• Menu Management
  • Audit menus for completeness, including but not limited to item descriptions, portion sizes, dietary tags, and allergen information.
  • Curate menus based on client needs using internal tools and historical ordering data.
  • Build and deliver final menu cards for client review and meal presentation.
• Execution & Support
  • Coordinate order logistics from approval through delivery, ensuring timely drop-offs and smooth execution.
  • Liaise with the Restaurant Operations, Logistics, and Client Operations Associates on-site to troubleshoot live order issues or partner concerns.
  • Help support and improve the internal product tool used for Managed Ordering workflows.

Required Skills & Experience

• 2 - 4 years in operations, catering coordination, restaurant account management, or a client-facing food tech role
• Excellent written and verbal communication skills, with the ability to manage expectations across stakeholders
• Strong attention to detail and ability to work across multiple clients and timelines
• Strong familiarity with menu planning, dietary requirements, and food presentation best practices
• Comfortable using tools like Slack, Notion, or similar project management and CRM platforms
• Experience in nutrition, dietary planning, or allergen management is a plus
• A passion for food and a love of creating experiences that feel personal, effortless, and well-executed

At Sharebite, we are committed to providing competitive pay and benefits that are in line with industry and market standards. This is a contract-to-hire role, with an initial term of approximately 6 months and the potential to convert to full-time based on business needs and performance. The base compensation range for this role is $65,000 - $75,000 per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location.