Sales Engineer

About Shelf:

There is no AI Strategy without a Data Strategy. Getting GenAI to work is mission critical for most companies but 90% of AI projects haven't deployed. Why? Poor data quality - it is the #1 obstacle companies have in getting GenAI projects into production.

We've helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI. 

Simply put, Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers. 

Shelf is partnered with Microsoft, Salesforce, Snowflake, Databricks, OpenAI, and other big tech players who are bringing GenAI to the enterprise. 

Our mission is to empower humanity with better answers everywhere.

Job Description:

As a Sales Engineer, you will play a key technical role in supporting our sales efforts and internal data initiatives. You’ll help design and execute demo environments, assist in integrating and analyzing sales and engagement data, and collaborate across teams to bring clarity to complex, often ambiguous problems.

This is a role for someone who can thrive in fluid situations, enjoys learning and applying new technical skills quickly, and is motivated by turning high-level direction into real-world solutions. If you’re on a path toward Solutions Consulting, this is an ideal stepping stone.

Key Responsibilities:

🔍 Sales Support & Demo Development

• Build, configure, and maintain custom demo environments tailored to prospect needs
• Translate customer requirements into technical demo flows and product walkthroughs
• Support sales conversations by providing clear, technically grounded responses
• Create reusable demo content and scripts that scale with the sales team

📊 Data Integration & Analytics Enablement

• Aggregate and standardize lead and engagement data from systems like CRM or marketing tools
• Assist in defining and tracking key performance indicators related to customer acquisition and engagement
• Build dashboards and tooling to help internal teams analyze pipeline trends and behaviors
  
• Translate business objectives into data workflows, visualizations, and insights
  

🛠️ Technical Execution & Automation

• Write scripts in Python and/or JavaScript to automate data processing or demo prep
• Leverage REST APIs to retrieve and sync data across tools and platforms
• Support internal and external data model configuration aligned to customer use cases
• Work independently to resolve open-ended technical requests and deliver tangible outputs

🤝 Cross-Team Collaboration & Growth

• Partner with Sales, Product, and Engineering to ensure alignment on technical scope and delivery
• Document best practices, reusable components, and internal technical resources
• Proactively identify and fill knowledge gaps — demonstrating ownership and initiative

Progress toward a Solutions Consulting role by building your business context, communication skills, and technical credibility

Qualifications

• 2–5 years in a technical, sales engineering, or analytics role
• Proficient in Python and/or JavaScript for automation or data manipulation
• Experience working with REST APIs, data pipelines, and system integrations
• Familiarity with data modeling and concepts related to unstructured or semi-structured data
• Strong communication and collaboration skills with both technical and business teams
• Able to operate independently and effectively in ambiguous or evolving situations
  
• (Lominger Competency: Dealing with Ambiguity)
  
• Demonstrated ability to learn and apply new technical concepts quickly
  
• (Lominger Competency: Technical Learning)
  
• Eager to grow into a Solutions Consultant role with increasing customer-facing responsibility
  
  

Why This Role

• Shape how customers experience and evaluate a cutting-edge AI platform
• Use your technical skills in a business-critical, customer-impacting role
  
• Be part of a collaborative, agile team that values self-direction, learning, and problem-solving
• Build a long-term path into Solutions Consulting or Sales Engineering

What We Offer:

• Competitive starting salary
• Generous equity grant in the form of company stock options
• Open PTO
• Comprehensive health and wellness packages

Location:

Work remotely from the NYC Metro Area or on the East Coast to align with Europe-friendly hours.

Why Shelf:

• GenAI will be at least a $18 Trillion market by 2032 and Shelf is a core infrastructure that enables GenAI to be deployed at scale
• We are blazing the path for the future of Artificial Intelligence globally. 
• Our Leadership Team has deep AI domain expertise and enterprise SaaS background to execute this plan 
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include; Insight Partners, Tiger Global, Base10, and others
• We have high velocity growth powered by the most innovative product in our category
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few quarters.
   

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.