Offer summary

Qualifications:

7+ years of experience in user experience or interaction design., 4+ years of leading large-scale design initiatives and mentoring., Strong portfolio demonstrating high-quality digital product design., Bachelor's degree in Design, HCI, or a related field or equivalent professional experience..

Key responsibilities:

Translate customer and business needs into compelling products.

Lead end-to-end design processes including discovery, wireframing, and prototyping.

Collaborate with cross-functional teams such as product managers and developers.

Present and communicate design decisions to stakeholders, including executives.

Job description

Our Opportunity

Chewy is dedicated to being the most trusted and convenient online destination for pet parents (and partners), everywhere. On our design and research team, we embrace this vision (and our pets!). We craft experiences that delight customers (and the businesses and veterinarians that support them) and empower them to keep their pets happy and healthy. As a team of hard-working, collaborative, and fun-loving designers, researchers, and builders, we’re looking for creative and driven talent to join the pack.

We are seeking a Staff Product Designer, Rhapsody in either our Bellevue, WA or Boston, MA offices to join the Chewy Health Product Design and Research team. This role will be dedicated to supporting our Chewy Vet Care clinic staff in managing their workflows effectively. The ideal candidate will be adept at translating customer and business needs into innovative, well-crafted enterprise products. You know how to create product experiences that deliver the right outcomes to pet parents and veterinarians.

What You’ll Do

Transform customer and business objectives into compelling products that have purpose, simplicity, and are feasible to build.
Lead innovative and systems thinking across a range of products, platforms, and devices with a bias for action and a customer focus.
Guide the design process from end to end: Discovery and concept ideation, flows and wireframes, and full-fidelity prototype designs.
Collaborate with product managers, developers, content strategists, user researchers, and other designers.
Champion cohesion and consistency to unite a growing family of products while building a culture of invention and innovation.
Clearly present your design process, inspiration, and decisions to stakeholders, including C-suite executives.
Nurture Chewy’s culture and principles within the group and set new standards for executional and operational excellence.

Basic Qualifications

7+ years of experience as a user experience designer, interaction designer, information architect, or similar role.
4+ years of experience leading large-scale initiatives and mentoring designers in your area of expertise.
A track record of designing high-quality digital products that delivered results and demonstrate the depth of your design skills; illustrated in a portfolio or case studies.
Advanced skills of a core set of design skills in interaction design, information architecture, and user interface design.
Demonstrated communication, presentation, and interpersonal skills that clearly communicate complex concepts across different audiences and levels of the organization.
A proven ability to evaluate the customer and business impact of your design decisions inside and outside your own product area.
Bachelor’s degree (or an equivalent degree) in Design, HCI, or a related field, or equivalent professional experience with the design field.
Position may require travel and will require time in the local office.

Preferred Qualifications

Experience in human or veterinary medicine is a plus.
Experience in practice information management software (PIMS) is also a plus.

Work Arrangement

Hybrid Model: 3 days in hub location per week
Remote: This role is NOT a remote role.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Base Salary Range

$166,000—$265,500 USD

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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