Offer summary

Qualifications:

At least 3 years of experience in medical administration., Experience in an oncology practice is advantageous., Proficiency in medical aid authorizations and medical software such as PMO and Elixir., Computer literacy with Microsoft Office suite and strong organizational skills..

Key responsibilities:

Greet and assist patients both in person and telephonically.

Manage appointment scheduling and maintain electronic medical records.

Assist with administrative duties and support the senior receptionist and doctor.

Handle medical aid authorizations and follow-ups, ensuring smooth patient care processes.

Job description

Medical Receptionist Assistant, Oncology Practice, Southern Suburbs, Cape Town

Our client, an Oncologist Specialist in the southern suburbs of Cape Town is looking to employ a medical receptionist to assist the senior receptionist within the practice. The ideal candidate will be endearing and compassionate of nature, well suited to working within an oncology medical practice.

The location will be hybrid-based (working from home remotely & office) until bigger offices are available, you will then be required to work at the office fulltime.

Requirements:

Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
Diary management
Schedule appointments for the patients for consultations in the practice as well as any external healthcare professionals for patients (i.e., radiology, laboratory, admissions, referral doctors etc.)
Attend to patient enquiries.
Create and update patient electronic medical records.
Request any clinical documentation prior to doctor's appointment (i.e., lab results, referral letters etc.)
Obtain and update medical aid authorizations.
Assist with medical aid applications and follow up with the schemes where required.
Uphold the ethos and vision of the practice.
Keep reception area tidy and clean.
General administration
Assist the senior receptionist and doctor with any administrative duties
Stand in for the senior receptionist when she is on leave

Qualification:

At least 3 years' experience in a similar medical administration position
Experience in an oncology practice will be advantageous
Experience with medical aid authorisations is essential
Microsoft office suite experience and computer literate
Medical software experience will be advantageous (PMO & Elixir)

Skills and attributes:

Passionate, kind and empathetic
Ability to multitask
Excellent telephonic communication skills
Good time management
Excellent organisational skills
Attention to detail
Professionalism
Quality focussed
Passionate about patient care.
A drive to do more and to make a difference.
Integrity and honesty

Working hours:

Monday to Friday, 08h00 - 17h00 with overtime as required.

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

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