Offer summary

Qualifications:

At least 3 years of experience in administrative, property management, or operations support., Strong understanding of UK rental compliance and HMO regulations or willingness to learn., Excellent verbal and written communication skills in English., Proficiency with Microsoft Office and familiarity with property management platforms like Reapit or Fixflo..

Key responsibilities:

Manage incoming calls and emails from tenants, landlords, and contractors.

Coordinate tenancy renewals, property inspections, and maintenance activities.

Maintain compliance records and support tenancy lifecycle tasks.

Update digital systems and assist with document creation, reporting, and team communication.

Job description

Administrative Support UK Property Management (Remote, Cape Town- Based)

Join a Growing UK Property Management Team Full-Time, Remote

Asset Management Support | Market-Related Salary | 8:30 AM - 5:00 PM UK Time

About Our Client

Our client is a dynamic and expanding property management company based in South London, specialising in residential property and HMO portfolios. With a forward-thinking and supportive culture, they combine local market knowledge with international capability, now building out a South African support hub. The team is known for its dedication to quality service, open communication, and continuous improvement. This is an exciting opportunity to join a UK-aligned business with long-term career prospects and potential for leadership growth.

The Role: Administrative Support

As the first South African hire, you will support a UK-based Property Manager in managing the day-to-day operations of a varied residential portfolio. You'll become a vital remote team member, responsible for core administrative functions, compliance tracking, communications, and systems management. This role offers the opportunity to grow into a senior support position and help onboard future junior team members as the SA-based team scales.

Key Responsibilities

Handle incoming calls and emails from tenants, landlords, and contractors
Prepare and manage tenancy renewals, including document distribution and deadline tracking
Organise property inspections and review follow-up actions from reports
Coordinate repair and maintenance work, liaising with contractors and logging completions
Maintain compliance records (e.g., gas safety, HMO licences), ensuring timely renewals
Support tenancy lifecycle tasks such as check-ins, check-outs, and deposit tracking
Keep digital systems updated with accurate tenant and property data
Assist with document creation, filing, and reporting for audits and client reviews
Participate in weekly team video calls and stay connected through real-time comms

About You

3+ years in administrative, property management, or operations support
Strong knowledge of UK rental compliance, HMO regulations, or willingness to learn
Excellent verbal and written English communication
Highly organised, detail-oriented, and self-managed
Confident with Microsoft Office (Excel, Word, Outlook); tech-savvy and quick to learn new systems
Prior experience with Reapit, Fixflo, or similar platforms (preferred)
Positive, reliable, and collaborative team player
Able to work UK business hours (8:30 AM - 5:00 PM SA time) with a stable internet connection

Benefits