Regional Vice President - Park Operations

CircusTrix dba

Sky Zone

POSITION TITLE

FULL-TIME

**Open to candidates located in the Southeast, Northeast, Midwest, and in Northern California**

Department: Park Operations/O&O

Reports to: COO

Travel: 50-70%

FLSA: Exempt

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ABOUT US:

As the premier leader in indoor active entertainment in the United States, CircusTrix owns, operates and franchises over 270 parks. We have over 500,000 members and more than 60 smile-inducing attractions, making it the active play destination for kids and kids at heart!

We specialize in hosting the most memorable celebrations through thousands of unforgettable birthdays, team, and school parties every year and have been recognized as a top franchise organization in Franchise Times’ Top 400 and Fast & Serious lists, as well as the Entrepreneur’s Franchise 500.

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JOB SUMMARY:

As a Regional Vice President of Operations, you lead the strategy and performance of a multi-state region, directly managing a team of District Managers and supporting park-level leadership. You translate corporate objectives into clear, actionable plans and ensure consistent, high-quality execution across all parks in your region. You drive operational excellence, develop and retain top talent, and create exceptional guest experiences. Your leadership strengthens business performance, fuels growth, and positions Sky Zone as the leader in active entertainment. 

QUALIFICATIONS:

• Bachelor’s degree in related field with MBA or advanced degree preferred; equivalent combination of education and experience may be considered. Qualifications

• At least 10 years of multi-unit experience in high customer volume environments (i.e. fitness, restaurant, retail, entertainment, etc.).  

• Experience leading and developing District Managers.  

• Total P&L management of at least $80M, preferred $100M or more.  

• Ability to travel in market 50-70% of the time, required to live near major airport.  
• Strong business acumen: able to make strategic decisions based on region and financial data.  
• Excellent at developing high performing, engaged teams, and facilitating an inclusive, energetic, and high performing culture.  
• Excellent verbal and written communication skills.  
• Strong supervisory and leadership skills.  
• Extensive knowledge of the principles, procedures, and best practices in the industry.  
• Excellent organizational skills and attention to detail.  
• Strong analytical and problem-solving skills.  
• Proficient with Microsoft Office Suite or related software.  

RESPONSIBILITIES:

• Establishes, implements, and communicates the strategic direction of the organization’s operations division.  

• Facilitate cross-pollination of ideas, best practices, and feedback horizontally across the park system as well as up and down from the field to the executive team.  

• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.  

• Collaborates with other divisions and departments to carry out the organization’s goals and objectives.  

• Identifies, recommends, and implements new procedures, technologies, and systems to improve and streamline organizational processes and use of resources and materials.  

• Ensures that departmental decisions and project plans such as those for staffing, leadership development, organization, material efficiency, technology, and facilities are in line with the organization’s business plan and vision.  

• Build and maintaining strong relations with team, stakeholders, and guests.  

• Ability to lead and expand business by driving strategy to boost sales and gain market share.  

• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.  

• Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.  

• Establishes and administers the department’s budget.  

• Presents periodic performance reports and metrics to the chief executive officer and other senior leadership.  

• Maintains knowledge of emerging technologies and trends in operations management.  

• Identifies training needs and ensures proper training is developed and provided.  

• Builds a talented District Manager team through both internal development and strategic hiring of external talent.  

• Ability to identify, assess, and develop talent.   

• Deliver operational excellence that will result in a world-class customer experience.  

• Performs other related duties as assigned.  

PHYSICAL REQUIREMENTS:

• This position requires the ability to remain stationary communicating via phone and Teams for extended periods of time while working on a computer, with or without reasonable accommodation. 

• This position requires the ability to move around for long periods of time during park visits and the ability to lift up to 15 pounds at times.  

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Compensation range is $200-$225 + bonus based on qualifications, experience, and performance.  Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching.  Eligibility for 401k is based on age and tenure requirements. 

Application deadline: July 18, 2025

While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will continue to consider candidates until the position is filled.  As a result, the posting may remain up beyond the stated deadline.

CircusTrix and its brands are proud to be equal opportunity employers.  We celebrate diversity and are committed to creating an inclusive environment for all team members.