Offer summary

Qualifications:

High school diploma or equivalent is required., Experience in case management is preferred., Strong attention to detail and organizational skills are essential., Ability to communicate clearly with clients and team members..

Key responsibilities:

Manage sensitive client data and PII.

Assess referrals and input data accurately and efficiently.

Collaborate with team members to understand client needs.

Meet productivity and accuracy standards after probation.

Job description

Description

Job Title: Assignment Coordinator

Job Location: Full Remote

Job Type: Full-Time

Time Zone: Pacific Time only

Compensation: $17 - $18 per hour

Full-Time Benefits:

Paid Time Off and Paid Holidays
Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
401K with Company Match

FRASCO Inc. is seeking an energetic and organized individual for our Assignment Setup Department. This individual must thrive in a demanding environment, appreciate technology, and want to advance with a dynamic, fast-growing company. This candidate must have keen attention to detail and be an adaptive person.

The Assignment Coordinator is a fully remote position; however, the applicant must be able to work 8:00 a.m. – 5:00 p.m. in the Pacific Time Zone.

About Us:

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

Assignment Coordinator Responsibilities:

Duties/Responsibilities:

· Manages sensitive client data and PII (Personally Identifiable Information)

· Assesses referrals, inputs data, assigns appropriate service to management in an accurate, efficient, and timely manner

· Works with other team members, managers, and sales staff to accurately dissect referrals and understand client needs

· Meets productivity expectations and error rate criteria after successful probationary period

Requirements

Required Skills/Abilities:·

Case Management experience

Able to communicate clearly and concisely with clients and internal individuals

Attention to detail and excellent organizational skills

Excellent reading comprehension

Critical thinking / problem solving / troubleshooting

Extract necessary information for case setup/database input from reading diverse types of documents

Work independently, but also as a team member contributing to department goals

Education and Experience:

High school diploma or equivalent required

Industry experience of background in Insurance/Workers’ Compensation is beneficial

This is a Full-Time Hourly / Non-Exempt Position.

Join a leader in the investigations industry that is financially stable, experiencing growth, and whose history spans over 60 years! All replies will remain confidential. EOE

PM18

Salary Description

$17 - $18 per hour

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