Offer summary

Qualifications:

Degree in Accounting, Finance, Business, Economics, or related field., 0 to 1 year of experience in Finance and Accounting., Basic understanding of finance concepts and principles., Beginner level in Excel and good communication skills..

Key responsibilities:

Ensure accurate and timely application of customer payments.

Research and rectify payment processing errors.

Create and distribute monthly financial reports.

Attend meetings to discuss accounts receivable and update procedures.

Job description

Introduction

The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities
As an Order to Cash Analyst, youll be able to do the following tasks/function:

Ensure Customer Payments are applied accurately and timely in accordance with Service Levels Agreements.
Apply receipts to open balances and Rectify processing errors if needed.
Download customer remittance details and ensure customer payments are applied based on it.
Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.
Maintain a Daily Cash Receipt file to document the processing time for the cash applied payments.
Respond to inquiries regarding payment status.
Create and distribute monthly reports.
Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.
Review and update Desktop Procedures (DTP).

Required Technical and Professional Expertise

With Accounting, Finance, Business, Economics, or other related management degrees.
Minimum of 0 to 1 year work experience in Finance and Accounting.
With Basic understanding or working knowledge of general finance and various finance concepts and principles.
With Basic knowledge or Beginner level in Excel.
With good written, oral, and interpersonal communication skills.
Ability to follow and complete straightforward, stand-alone tasks within detailed instructions and predefined procedures.
Ability to work independently in a fast-paced, dynamic setting while maintaining accuracy and delivering against deadlines.

Preferred Technical and Professional Expertise

Knowledge of SAP or Autorek/AutoBank is an advantage.
Experience in Customer Service/AR support or handling customer inquiries is an advantage.
Similar work experience of at least one year especially in a BPO or similar fast-paced setting.

Required profile