Offer summary

Qualifications:

Strong communication and relationship-building skills., Ability to monitor and follow up on logistics activities., Professional attitude with good telephone etiquette., Basic understanding of logistics operations and problem-solving skills..

Key responsibilities:

Coordinate and monitor loading, unloading, and appointments.

Communicate delays or issues to relevant teams immediately.

Maintain relationships with partner carriers.

Assist team members as needed.

Job description

This is a remote position - Tracking Coordinator - Evening Shift

As a Tracking Coordinator, you will play a crucial role in ensuring we exceed our client’s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.

Requirements

Building and maintaining relationships with partner carriers
Monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals
Identifying potential problems before they occur
Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations and Carrier Sales Teams
Demonstrates professionalism, positive attitude, and exceptional telephone etiquette.
Assist other team members when required.

Benefits

100% remote
Schedule: Evening Shift (4:00PM- 1:00AM)Saturday - Wednesday
This it's a Bilingüal Position
40 hours per week
We provide the equipment
Culture of Respect, Expertise, Collaboration and Entrepreneurship
Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is Celebrated!
If you have ideas that you wish someone would listen to - tell us! We love the Entrepreneurial spirit, and we strive for Continuous Improvement!