Offer summary

Qualifications:

Experience in vendor management within clinical trials., Strong understanding of clinical operations and service categories., Excellent project management and communication skills., Educational background in life sciences or related fields is preferred..

Key responsibilities:

Manage vendor activities throughout the study lifecycle.

Oversee study start-up, site activation, and close-out processes.

Monitor vendor performance, risks, and escalate issues as needed.

Ensure vendor deliverables meet quality and timeline expectations.

Job description

Global Trial Vendor Manager – Single Sponsor (Novartis)

Are you an experienced Vendor Management professional looking to make an impact in global clinical trials?

We are seeking a Global Trial Vendor Manager to join our Single Sponsor Department, dedicated exclusively to Novartis. In this role, you will oversee Vendor Management for global clinical trials across all phases (Phase I–IV), ensuring seamless execution from study start-up through close-out.

What We’re Looking For

To excel in this role, you should bring:

Strong variety of vendor management expertise (Central lab, eCOA, IRT, ECG, Imaging, Ancillaries and/or Patient Recruitment & Retention with experience in global clinical trials.
Deep understanding of clinical operations processes and vendor service categories.
Excellent project management skills to drive efficiency and collaboration
Strong communication and influencing abilities to partner effectively across functions.
Proven ability to manage risk and performance issues in a fast-paced environment

What You’ll Do

As a Global Trial Vendor Manager, you will be responsible for ensuring vendor deliverables are met with quality and efficiency at the trial level. Your key responsibilities include:

Vendor Oversight & Coordination – Manage vendor activities across the study lifecycle, ensuring timely and high-quality deliverables.
Study Start-Up Support – Oversee vendor deliverables during study initiation, ensuring smooth onboarding and activation.
Risk & Performance Management – Track vendor performance, identify risks, and escalate issues as needed.
Site Readiness & Activation – Drive vendor activities to support site activations and ensure study milestones are met.
Study Close-Out – Coordinate vendor deliverables that support Database Lock and study closure.

What You’ll Deliver

Vendor service excellence at the study level
Vendor onboarding and performance tracking
KPI (Key Performance Indicator) and KQI (Key Quality Indicator) dashboards to monitor vendor effectiveness
Site readiness monitoring and documentation
Risk mapping with contingency planning
Vendor cost control and oversight

This is an exciting opportunity to play a critical role in global clinical trials, ensuring vendor excellence and operational success. If you’re ready to take on a high-impact role with a leading sponsor, we’d love to hear from you!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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