RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: Top SecretTRAVEL: Yes, 10% of the TimeNorthrop Grumman Aeronautics Systems is seeking several experienced Payloads Field Service Representatives (Principal or Senior Principal level) to support our Avionics Integration team in Jacksonville, FL.
This role is responsible for operations and maintenance support of the MQ-4C Triton sensors and communications systems at a Main Operating Base (MOB). This position reports to the Operations team lead within the Mission Systems Integrated Product Team (MS IPT) and will receive daily tasking and prioritization from the site lead.
The selected candidate will undergo training (lasting approximately six (6) months) at multiple US locations such as Rancho Bernardo, CA, Jacksonville, FL, and/or Baltimore, MD with a final assignment location in Jacksonville, FL.
The selected candidate will be required to work full-time, on-site at our facility. There is no remote work available for this role. Outside of traveling for initial training, this position requires the ability to travel up to 10% of the time.
Duties and responsibilities may include, but are not limited to:
Providing real time support to flight operations and addressing any issues related to communications and/or payloads to include MFAS Radar, EO/IR, airborne recorder, and link16 to include fault isolation, remediation, and resolution.
Coordinating work with site leadership and confirming that Maintenance Action Forms (MAFs) are in place for all required work
Adhering to checklists and procedures to ensure repeated success and providing redlines to procedures when necessary
Communicate complex technical issues to local support, the Degrader Action Cell (DAC), Forward Operation Bases (FOBs), and Responsible Engineers (REs)
Perform nominal recovery procedures and provide immediate feedback to MPOs/TACCOs during sorties
Support and lead air crew engagement for proper techniques in solving complex analysis of technical problems that arise during operations
Capture relevant information from shift in logs, perform hotwash after sorties, and deliver pass-down to ongoing support team
Assist with trend analysis as needed for Responsible Engineers (REs)
Assist AVO with Main Operating Base comms (voice), networks, and other AVO interfaces
Attain and employ expertise across all supported sensor and communications systems
This position can be filled as either a Principal (level 3) or Senior Principal (level 4), depending upon the qualifications below.
Basic Qualifications:
Principal: Bachelor’s Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 5 years of related engineering experience; OR a Master’s degree in a STEM discipline and 3 years of related engineering experience; OR a PhD in a STEM discipline.
Sr Principal: Bachelor’s Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 8 years of related engineering experience; OR a Master’s degree in a STEM discipline and 6 years of related engineering experience; OR a PhD in a STEM discipline with 3 years of related engineering experience.
Must have an active DoD Top Secret clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation)
Must have the ability to obtain and maintain SCI access
Must have the ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
Competence in Linux, troubleshooting, engineering documents, tools and equipment
Familiarity with payloads operations and/or comms/networking operations
Preferred Qualifications:
Active DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP.
Demonstrated understanding of MQ-4C sensors and communications payloads
CCNA / CCNP Certification
Experience with test equipment: network analyzers, spectrum analyzers, signal generators
MPO/TC operator system knowledge
System Administrator experience
Operations and Maintenance experience at a field site
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