Specialist III, Vendor Relations at Nightingale College

Position Summary

The Specialist III, Vendor Relations is responsible for managing end-to-end processes related to clinical screenings and background checks for learners. This role ensures timely coordination with vendors, internal teams, and learners to support payment facilitation, data entry, service completion, and clearance documentation for clinical placement readiness.

The salary for this position is between $32 to $33 per hour.

Essential Function and Responsibilities:

• Coordinate with clinical screening and background check vendors to ensure timely and accurate delivery of services according to program requirements and SLAs
• Generate and manage learner payment requests for required screenings and background checks; ensure payments are properly tracked and recorded
• Work with internal collaborators to input learner data into vendor databases or portals to initiate required screenings
• Monitor screening completion status through vendor systems and internal reports; follow up as needed to ensure timely processing
• Track and reconcile learner payments with services delivered; escalate discrepancies and process vendor payments in coordination with function leader
• Collaborate with the placements team to confirm when learners have met all screening and compliance requirements
• Generate and distribute clearance letters to clinical sites for learners who are cleared for placement
• Maintain accurate documentation of learner payment status, screening completion, vendor communications, and placement readiness
• Serve as a liaison between learners, vendors, clinical sites, and internal teams, troubleshooting delays or issues in the screening process
• Support onboarding and maintenance of vendor accounts, ensuring contract compliance, payment info, and systems access are up to date
• Assist in data reporting and audit preparation, including costs, and completion rates
• Contribute to continuous process improvement efforts around vendor workflows, learner onboarding, and placement readiness support
• Attend relevant team meetings and collaborate cross-functionally with operations, placements, and clinical teams

Minimum Required Qualifications:

• A minimum of a two-year degree from an accredited institution or relevant professional experience is required.
• Demonstrated experience providing customer service to multiple stakeholders is required.
• Demonstrated proficiency in supply chain analysis is required.
• Demonstrated proficiency in professional, written communication is required.
• Demonstrated experience with Microsoft Outlook and SharePoint is strongly preferred.

All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will pay for travel and lodging accommodations.

Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale College is an equal opportunity employer.

Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale College contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.

At Nightingale College, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale College helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated over 2,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.

The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!