Offer summary

Qualifications:

Experience in medical billing, insurance verification, or healthcare administration., Familiarity with medical billing software such as Kareo, AdvancedMD, or eClinicalWorks., Strong attention to detail and accuracy in data entry., Excellent communication skills, both written and verbal..

Key responsibilities:

Accurately input patient information, billing details, and insurance claims into the system.

Verify patient insurance coverage, eligibility, and benefits.

Assist patients with billing questions, insurance concerns, and payment options.

Support the submission, tracking, and follow-up of insurance claims.

Job description

IMPORTANT NOTE: If you have already passed the 20four7VA Recruitment Process after the Final Interview, or you have been hired by a 20four7VA Client before, make sure that you are applying via the 20four7VA Team Portal, for faster processing of your application. You will be logging in using your 20four7VA email address. If you have just logged in to the Team Portal, please continue reviewing the Job Description below.

You don't need to type all the information in the application form, upload your resume first and see the magic!

If you are interested in the job, click APPLY TO POSITION.

********************************************************************

CPT-9258 Medical Billing Virtual Assistant

SERVICE: Telehealth Business Support VA
EXPERIENCE LEVEL: Senior-Advanced
HOURS/WEEK: 40 hours
SHIFT TIME ZONE: PST
SHIFT HOURS: 8AM-5PM
SHIFT DAYS: Monday-Friday

GENDER PREFERENCE: none
ACCENT PREFERENCE: Neutral
LANGUAGES SPOKEN/PREFERENCE: English
REGION PREFERENCES:
Number of VA's: 1

Responsibilities

Data Entry: Accurately input patient information, billing details, and insurance claims into the system.
Insurance Verification: Verify patient insurance coverage, eligibility, and benefits before appointments or procedures.
Patient Communication: Answer patient inquiries via phone or email, providing assistance with billing questions, insurance concerns, and payment options.
Payment Processing: Assist patients in making payments, process transactions, and ensure accurate record-keeping.
Claims Management: Support the submission, tracking, and follow-up of insurance claims to ensure timely reimbursement.
Administrative Support: Maintain organized records, update patient accounts, and assist with other billing-related tasks as needed.

Qualifications

Experience in medical billing, insurance verification, or healthcare administration.
Familiarity with medical billing software (e.g., Kareo, AdvancedMD, eClinicalWorks) is a plus.
Strong attention to detail and accuracy in data entry.
Excellent communication skills, both written and verbal.
Ability to handle patient and clients’ inquiries with professionalism and empathy.
Knowledge of HIPAA compliance and patient confidentiality.
Self-motivated, organized, and able to work independently in a remote setting.

Tools & Software Used

Familiarity with medical billing software (e.g., Kareo, AdvancedMD, eClinicalWorks) is a plus.
Also familiarity with contact center software is preferable

Client industry: Medical Billing