Offer summary

Qualifications:

Bachelor's degree or equivalent experience., Knowledge of Salesforce or similar CRM tools., Proficiency in Microsoft Office applications, especially Excel, Word, and Access., At least 2 years of experience in project or proposal management, relationship management, or liaising with stakeholders..

Key responsibilities:

Manage RFI/RFQ processes and review responses for relevancy.

Maintain and update the RFI content library and manage requests in Salesforce.

Liaise with subject matter experts and internal teams to gather information and ensure timely delivery.

Support team efforts and explore opportunities to improve departmental processes.

Job description

Are you seeking a purposeful and rewarding commercial RFI & Content career opportunity within the Clinical Research industry?

Our operations in India are growing, and with big ambitions and a clear vision for the future, now is the time to join Clario’s global team as an RFI & Content Analyst.

What we offer

Competitive compensation (fixed + variable)
Attractive benefits (security, flexibility, support and well-being)
Engaging employee programs
Technology for hybrid working and great onsite facilities

What you'll be doing

RFI/RFQ Management

Process RFI/RFQ requests through the Clario proposal response system, including but not limited to, site and device qualification forms
Review responses suggested by the system for relevancy and update where necessary
Investigate technical specification documentation, user manuals etc. to obtain information as required
Liaise with internal SMEs to obtain information as required
Ensure the timely and accurate delivery of all deliverables

Database Management

Management of the RFI content library
Maintain accuracy of responses in the RFI content library
Manage RFI/RFQ requests in Salesforce

Manage the systematic SME review of stock answers through the system
Manage library of SME responses within the system

Internal Relationship Management

Manage interactions with SMEs relating to detail gathering for RFI/RFQ through the system
Manage communication, updates and expectations of Project Management and other internal requestors as required

Contributes to team effort by

Exploring new opportunities to add value to organization and departmental processes

Helping others to achieve results
Supporting other functional teams with any information request needs
Perform other duties as assigned

What we look for

Bachelor’s degree, or minimum years’ experience required as outlined below
Knowledge of Salesforce or similar CRM tool required
Microsoft Office applications including Excel, Word and Access required
RFI/RFQs and/or content management tools experience desirable
2+ years’ experience in Project or Proposal Management/Co-ordination, Relationship Management/Account Management, liaising with multi-departmental stakeholders
2+ years’ relevant industry experience preferred
Ability to work independently or in team setting; ability to adjust to changing priorities
Excellent attention and orientation toward meticulous work
Strong organization skills and ability to prioritize and meet deadlines
Strong interpersonal and communication skills, both verbal and written
Ability to project and maintain a professional and positive attitude

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.

Clario is committed to providing an inclusive workplace that welcomes diversity and equal opportunity. We encourage all qualified candidates who are passionate about sustainability, ethical business, and making a positive impact to apply for this role.

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