Medical Project Coordinator

About Us:

Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company.

Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries.

Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion.

This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the women´s aesthetics industry. 

About the role:

As a Medical Project Coordinator, you will be supporting the EMEA (main focus) and APAC Medical Education team and the Medical Education activities associated with these two regions. 

As the Medical Project Coordinator, covering two regions EMEA and APAC, the Medical Education Coordinator, will be focused on supporting the following areas:

• Medical Education Program Execution (logistics)
• KOL management (availability, calendars, logistics) & contracting
• Timely follow up of KOL inquires and Med Ed stakeholders inquiries
• Post program survey management
• Budget follow up
• Events coordinator
• Billing Process
  

You will:

• In support of your regional MSls and other medical team, you will efficiently accomplish key tasks and company initiatives with the highest level of professionalism for your region for medical education programs
• Create your regional KOLs profiles in the CRM/medcompli and ensure profiles, pictures, contact information and utilization are all tracked and updated in a timely manner
• Work with legal to complete any KOL contracting, from FMV to vendor creation
• Support KOL and Vendors are paid in a timely manner
• Support on the creation of post event initiative reports in a timely manner
• Support on Medical Education logistics implementation for medical education programs
• Support on KOL logistics (flights/accommodation/scientific material support) for medical education programs
• Manage Medical Education email inquiries as needed
• Understand, educate and able to articulate ESTA compliance
• Collaborate with other project managers to identify opportunities for improvement or process implementation
• Support on program budget tracking
• Support on other responsibilities as may be needed to support the department strategically.
• Handle payment process on time, PR/PO, medcompli, bills..and have a close contact with finance.

You are and you have:

• Education: Minimum Bachelor’s Degree or equivalent.
• Experience:
  At least 3 years in the medical device, pharmaceutical, or life sciences industry, or in an event coordinator role.
• Proven experience supporting departmental teams and global team members.
• Familiarity with working remotely across different time zones and with global partners.
• Demonstrated ability to support multiple team members effectively.
• Language: Fluent in English is required; proficiency in French or Italian is a plus.
• Event Management: Experience in managing face-to-face (F2F) and virtual events.
• Availability up to 10% travel in European region

Our Benefits:

• Interesting & competitive compensation plan
• Hybrid work
• Meal Vouchers
• Pension scheme
• Health insurance and Life insurance
  
• Competitive vacation and time off / flexibility policies
• Birthday day off
• Health & Wellbeing; reimbursement of up to 400 EUR per year for health & wellbeing activities
• A lot of autonomy & freedom
• Employee assistance program (EAP) this service offers you and your family support with any work or personal issue, including short-term professional counselling and connecting you to local resources to help you manage emotional, practical or physical needs.
• Working for a thriving multinational that is financially very healthy & growing fast
• Working in an international environment with different cultures

Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a complete list of unique responsibilities, skills or labours.

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