Offer summary

Qualifications:

Minimum of 5 years' experience in the Pulp & Paper Industry., Degree in engineering, chemistry, or related technical field preferred., Excellent project management skills., Strong interpersonal and computer skills, including proficiency in Microsoft Office..

Key responsibilities:

Manage all activities related to the customer as the project manager.

Provide on-site technical support and seek new sales opportunities.

Develop understanding of the customer's manufacturing process and manage product inventory.

Monitor process parameters, support application trials, and report on progress.

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Customer Site Manager – Paper Division

Circleville, Ohio

POSITION SUMMARY:

DuBois Chemicals is a rapidly growing company that provides innovative specialty chemical solutions to numerous industries worldwide. DuBois’ Paper Chemicals Division supports pulp, packaging, paper, and tissue customers.

DuBois is seeking a person to manage a high-volume customer base and achieve high customer satisfaction and value-added technical service.

All candidates must have minimum of 5 years' Pulp & Paper Industry experience

RESPONSIBILITIES:

Serve as the project manager for all DuBois activities related to the customer.
Work independently while collaborating with a larger DuBois support team to achieve customers' productivity, sustainability, and safety goals.
Provide on-site technical support for DuBois applications.
Seek new sales growth opportunities at the sites and margin improvement opportunities.
Communicate customer requirements to all company functional areas.
Develop a detailed understanding of the customer's manufacturing process, including mechanical processes and system chemistry.
Manage the inventory of DuBois products at the customer site to ensure an adequate supply.
Support new application trials by monitoring critical process parameters, conducting laboratory studies, and analyzing data.
Determine the customer's return on investment from utilizing key DuBois programs.
Provide weekly update reports to the mill and DuBois management and prepare for Quarterly Business Reviews.

MINIMUM POSITION QUALIFICATIONS:

All candidates must have minimum of 5 years' Pulp & Paper Industry experience.
A degree in engineering, chemistry, or other technical training is preferred.
Excellent project management skills are essential.
Strong interpersonal skills for effective customer consultation, negotiation, and problem resolution
Strong computer skills, proficiency in Microsoft Office, and the ability to learn other business management tools.
The candidate should live within one hour of the customer location in Circleville, OH
The candidate must be able to work in a manufacturing environment five days a week.
Occasional off-hour or weekend support may be needed.

DuBois offers equal employment opportunities to all employees and job applicants, regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, military service, veteran status, or any other protected status, in accordance with applicable federal, state, and local laws and regulations.

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

Required profile