Talent Recruit is one of the fastest growing recruitment agencies in Malaysia. We strive to support our clients to achieve continued success by delivering the best talent in the market. We also aspire to create significant impact in our communities that bring life changing experience by helping people in achieving their purpose and career goal. Our business model focuses on providing permanent placement services from non-executive level to senior management level across various industries and job specialization such as Corporate Strategy/ Top Management, Finance & Accounting, Sales & Marketing, Retail, Manufacturing, Customer Service, HR & Admin, Banking and Engineering / IT. Our team believes in commitment, consistency, continuous improvement, and collaboration. We are committed to provide the highest quality of service consistently to both our clients and candidates. While technology is improving rapidly, we continuously seek improvement to engage and attract the best talent effectively to fit our clients’ recruitment needs.

Job description

Company Background:

We are representing a fintech wealth management platform headquartered in Singapore. They specialise in providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia.

Job Responsibilities:

Provide outstanding customer service by addressing client inquiries and resolving issues promptly.
Communicate effectively with clients through various channels, including email, phone, and Live Chat.
Collaborate with internal teams to ensure timely and accurate delivery of services.
Proactively identify and resolve issues to ensure client satisfaction.
Analyse client feedback to identify areas for improvement and implement solutions.

Job Requirements:

Possess a diploma or higher educational qualification.
Understanding of financial markets, investment products, and regulatory requirements will be an advantage.
Ability to multitask and prioritise effectively in a dynamic and fast-paced financial environment.
Strong interpersonal and communication skills.
Good command of English and Mandarin.

Qualified candidates can apply online or send your resume to ryan{at}talentrecruit.com.my

Only shortlisted candidates will be notified.

Required profile