Job description

Systems/Network Engineer
Job Number: 25-04559

Be part of a company that delivers life-changing healthcare solutions. ECLARO is looking for a Systems/Network Engineer for our client in Indianapolis, IN.

ECLARO’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

Hosting and Site Support:
- Escort vendors to server room and other IT areas.
- Govern physical access of the data room, supervise/manage all work in the data room.
- Track and receive shipments of server and network equipment.
- Verify packing slips match contents of packing slips.
- Maintain data room documentation and rack elevations.
- Ensure vendors are completing tasks according to Client standards.
- Standards will be provided.
- Racking and labeling of any server or network hardware in accordance with set standards.
- Perform server and network cabling tasks following provided cabling matrix following standards.
- Perform basic smart hands activities for hosting and network teams.
- Assist with on site support of network and hosting related incidents and troubleshooting.
- Attend project meetings as required.
- Assist with UAT tasks as needed.
Laptop Deployment Tasks:
- 1 temporary resource needed to help assist with Client device (laptop) issuance to Client employees.
- Up to approximately 120 Client employees to issue laptops.
- Preparing laptops following documented process including assigning and tracking user prior to issuance.
- Some users will have specialty models as needed.
- Laptop setup process will assign laptops to a user once imaged and pre-install all software and updates.
- Upgrade RAM as needed.
- Issue laptops over 2 weeks and tracking the delivery and reporting daily the number issued.
- Follow up with stragglers and assist with any special needs or requirements.
- Provide Hypercare support for device issuance and monitor Hypercare chat to triage support requests.
- Support users with device configuration, device setup, VPN use instructions.
- Track returned laptops and label with name and date returned.
- HCL to request Client ID for the length of the contract and ensure any required training needed.
- Support for AV and Printer deployments with vendor escort and UAT testing.

Pay Rate: $56.00-$59.00/Hour

Qualification:

Minimum High School Diploma.
Have basic networking knowledge including LAN, WAN, WLAN, VLANs, Trunks.
Previous experience using ServiceNow or similar ticketing system would be a plus.

If hired, you will enjoy the following ECLARO Benefits:

401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact:
Jane Bautista
froilyn.bautista@eclaro.com
3322060772
Jane Bautista | LinkedIn

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

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