Job description

Print Service Specialist
Hartford, CT 06106
3 Months (Temp to hire)
Mon–Fri (8:00 am - 4:30 pm)

Overview:

This is a solo-person site position responsible for handling print and mail operations at a healthcare facility. The ideal candidate is an independent, self-motivated individual with a strong understanding of technology, capable of operating large production printers and managing daily operational needs with minimal supervision.

Key Responsibilities:

Operate large production printers to print forms and patient education materials.
Generate orders using Digital Storefront software.
Provide day-to-day support in mail room, copy center, or scanning facility.
Perform contracted office services including:
- Copying and printing
- Courier and mailroom operations
- Managed print services
- Imaging and scanning services
- Hospitality and reception support
Handle physical tasks including heavy lifting (up to 60 lbs).
Manage shipping and receiving, mail delivery and processing.
Maintain daily contact with customer, ensuring a high level of service.
Implement and uphold Ricoh Service Excellence programs.
Monitor supply usage and manage office supply inventory.
Coordinate conference rooms and manage A/V equipment resources if needed.
Collect and provide operational data to leadership and clients; assist with monthly reporting.
Maintain professionalism and effective communication with all internal departments.
Ensure all financial and cost-related responsibilities are met.
Interact with facility management, contractors, and vendors when necessary.
Perform other duties as assigned.

Required Qualifications:

High School Diploma or GED required.
Minimum 1 year of experience in a similar B2B or technical role.
At least 1 year of customer-facing experience.
Strong understanding and comfort with using technology.
Ability to operate standard office equipment (PCs, copiers, MFDs, scanners, mail machines).
Basic skills in customer service, communication (verbal & written), and technical aptitude.
Good problem-solving and tactical thinking abilities.
Ability to work independently and manage a solo worksite.
Comfortable with moderate physical demands, including lifting up to 60 lbs.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.