SolidWorks PDM Administrator

Our client is seeking a Contractor to provide the following services: An experienced and highly motivated SolidWorks PDM Administrator to support our growing team of over 200 SolidWorks users.

This role is critical to maintaining the integrity, reliability, and efficiency of our Product Data Management (PDM) system in an NQA-1 compliant environment, supporting cutting-edge research and development of advanced nuclear reactor technology. This contract role is within our Enterprise IT team, which supports a collection of engineering applications supporting our design and construction programs.

Tasks:

• Administer, maintain, and troubleshoot the SolidWorks PDM system across a 200+ user base, covering Structural, Neutronics, Thermal-Hydraulic, Radiological, Safety, etc. disciplines.
• Manage user accounts, workflows, vaults, and permissions within SolidWorks PDM.
• Manage license compliance, provide guidance on annual renewals and expansion of licensing as needed.
• Provide hands-on support for SolidWorks CAD users in a regulated, NQA-1 compliant environment.
• Create and deliver technical training and develop clear, comprehensive system documentation. Communicate changes in documentation, standards or software upgrades to staff.
• Oversee the onboarding and offboarding process for PDM and CAD users, ensuring compliance with internal processes and procedures.
• Resolve support tickets in a timely manner or escalate complex issues to application custodians or IT engineering team when necessary.
• Validate documents are filed and stored to company standards and procedures.
• Collaborate with SolidWorks designers, Quality Assurance, and IT teams to ensure data integrity and traceability.
• Collaborate with Records Management and Document Control to streamline PDM/PLM interface
• Identify and capitalize on opportunities to improve CAD & PDM processes and systems to maximize productivity of CAD functions.
• Manage software upgrades, including planning, communication, testing, and implementation.
• Support auxiliary CAD tools, with an emphasis on AutoDesk products as needed.

Key Qualifications and Skills:

• Bachelor’s degree in Information Systems, Computer Science, Structural Engineering, Architecture or related field.
• Minimum 5 years of experience administering SolidWorks PDM in a production or enterprise setting, including building and maintenance of workflows.
• Strong background supporting SolidWorks CAD users, particularly in an engineering or technical organization.
• CAD proficiency is preferred, SolidWorks specifically. CAD experience in nuclear design including complex mechanical / electro-mechanical assemblies/ machines/ structures/ systems a plus. Experience in the creation, manipulation, iteration, and optimization of mechanical designs with complex interactions / constraints accepted.
• Experience with Solidworks customization (templates, tools, add-in features)
• Solidworks API experience highly preferred
• Working knowledge of NQA-1 quality standards and their application to configuration and document control.
• Experience managing and optimizing engineering data workflows, version control, and access policies.
• Demonstrated ability to develop user training materials and system documentation.
• Strong troubleshooting, communication, and collaboration skills.
• Experience supporting AutoDesk software (AutoCAD, Inventor, Vault) is a significant plus.
• Experience in CAD hosting infrastructure and support or engagement with IT systems engineering.
• Organized and detail oriented, with excellent writing and communication skills.
• Creative thinker with strong analytical/problem solving skills and ability to work multiple tasks concurrently with minimum direction to solve challenging problems.
• Strong communication skills desired.
• The successful candidate will possess a high degree of trustworthiness and integrity, communicate openly and display respect and a desire to foster teamwork.

Preferred Tools & Systems Experience:

• SolidWorks PDM Professional or Standard
• Windows Server 2019 and 2022, SQL Server 2019 and 2022, Active Directory, VCenter/VMWare
• AutoDesk Vault, AutoCAD, SmartPlant or Inventor
• Support desk ticketing systems (Jira, ServiceNow)
• Scripting/automation (e.g., PowerShell, Bash, Ansible) a plus