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Senior Salesforce System Administrator & Developer

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

Minimum of 5 years experience as a Salesforce Administrator and/or Developer., Proficiency in creating reports, automations, and custom Salesforce elements., Strong communication and documentation skills, with certifications preferred., Ability to work independently and collaboratively in a fast-paced environment..

Key responsibilities:

  • Design, develop, and maintain Salesforce solutions to meet business needs.
  • Collaborate with stakeholders and team members to implement system improvements.
  • Provide ongoing support, training, and documentation for Salesforce users.
  • Manage system updates, testing, and integration with other applications.

Xtreme Lashes by Jo Mousselli logo
Xtreme Lashes by Jo Mousselli Cosmetics SME https://www.xtremelashes.com/
51 - 200 Employees
See all jobs

Job description

About Xtreme Lashes, LLC
Xtreme Lashes by Jo Mousselli® is a global brand with many innovative products. Our President, Co-Founder, and CEO, Registered Nurse, Jo Mousselli, seeks to enrich and empower the lives of professional clients and consumers alike with high performance beauty services and products that create a profitable and rewarding career for the professional Lash Stylist, while simplifying the everyday routine for the consumer.
 
Company Vision, Mission, Purpose
 
Our Vision
To be the revolutionary cosmetic brand: globally recognized and offered by the world’s leading beauty professionals.
 
Our Mission
Enriching and empowering lives by delivering on our promise to develop and offer the largest selection of the highest quality and most innovative products, comprehensive Education and Training, and Legendary Business, Marketing, and Customer Service Support through a robust infrastructure plus a team of driven, passionate individuals with integrity who focus on quality, innovation, safety and support.

Empowering and Enriching lives through beauty. The lives of our beauty professional with rewarding careers. The lives of our end consumers with long-lasting, high-quality products and services and the lives of our employees with rewarding and dynamic careers.
 
Our Purpose
Empowering people and enriching lives.
 
What You’ll Do…

The Senior Salesforce System Administrator & Developer will serve as an expert on the Salesforce platform and any additional applications that interact with Salesforce. This individual will work with leadership and stakeholders from all departments, including Sales, Customer Service, Marketing, Operations, Shipping, Warehouse, QC, and Purchasing to ensure that the Xtreme Lashes Salesforce Org meets business needs and runs smoothly.

The Senior Salesforce System Administrator & Developer will have a complete understanding of Xtreme Lashes business requirements to ensure successful Salesforce system design and implementation as well as ongoing maintenance and evolution of the system. He or she will work cross collaboratively to push continuous business improvement. Responsibilities include creating custom Xtreme Lashes elements in Salesforce, creating and testing automation processes, manipulating data, creating user-friendly interfaces, fulfilling programming requests, testing programming functionality, learning about and managing new and existing apps/clouds/packages, and assisting in employee training and usage. Solutions should be scalable and easy to maintain while keeping the overall user experience in mind.

This is a remote position, so clear and effective communication, time management skills, and the ability to work during Central Standard Time core business hours (9am-5pm) are essential to success. As in any tech role, must be available to work earlier or later if there are any critical issues affecting the business’ ability to operate that must be resolved.


Job Duties & Responsibilities:

Collaborates with internal and external developers, business stakeholders, and other Salesforce Administrators, Programmers, and Developers to design, configure, implement, and maintain a robust Salesforce org and related Apps to meet the needs of a dynamic and growing business.
This individual will:
 
  • Develop a deep understanding of the Xtreme Lashes business model.
  • Lead the technical development and delivery of Salesforce solutions and implementations including the development of custom solutions and integrations.
  • Promptly respond to stakeholder requests for Salesforce support to collect data, obtain clarity on requests (as needed), conduct research, analyze the problem or request, conduct regression testing and implement solutions, communicate on progress, all within the established timeframe required.
  • Create and/or update detailed documentation of data structures/schema, automations, processes, and integrations in Lucid Chart as projects are assigned.
  • Work with Management and end users to evaluate business needs, anticipate requirements, gather stakeholder requirements, uncover areas for improvement, design, develop, and implement solutions accordingly.
  • Manage time and expectations to ensure all requests, tasks, and projects are completed within agreed-upon timeframe.
  • Build or update Salesforce customizations (workflows, flows, process builders, validation rules, etc.) per design and business use case; this includes strategically leading the team to migrate all current process builders and workflows to Flows
  • Validate and test new feature development against business requirements and acceptance criteria before rollout in Salesforce Sandboxes, followed by migration to Salesforce Production and completing the same testing again; this includes performing quality assurance and regression testing of website functionalities from a customer standpoint whenever changes are made, as appropriate, since our Salesforce Org provides much of the data and calculation used by our website.
  • Ensure that work performed is well organized and documented, complete with updated personal task list, Salesforce Tasks, and Outlook calendar.
  • Develop and maintain SOPs for the business processes created in or around Salesforce implementation via Lucid Charts and/or Salesforce Knowledge Articles.
  • Support the team with onboarding or offboarding employee permission sets, licenses, view/edit accesses, page layouts, etc.
  • Create Reports and Dashboards based on employee responsibilities and needs.
  • Identify on-going issues and designs future system projects to address them.
  • Provide ongoing Salesforce support and training to employees and customers.
  • Open and manage tickets in a timely manner with Salesforce Support or Account Engagement support, as needed.
  • Utilize Github for bug tracking, communication with other Salesforce Admins, and check in code updates with detailed notes on Salesforce Sandbox & Production updates needed or completed for accurate source version control.
  • Complete other duties as assigned.

Experience/Skills/Qualifications:
  • At least 5 years’ experience working as a Salesforce Administrator and/or Salesforce Developer
  • Salesforce Advanced Administrator, Business Analyst and Platform App Builder Certifications preferred.
  • Exceptional written and verbal communication skills.
  • Excellent at prioritization, time- and expectations-management.
  • Self-starter who is highly motivated and resourceful.  
  • Able to work with a positive attitude in a fast-paced and culturally diverse environment.
  • Experience documenting and analyzing processes, procedures, and/or policies.
  • Proficient at creating reports, analyzing them, and providing feedback to stakeholders.
  • Strong analytical, researching, problem-solving and decision-making skills.
  • Excellent computer skills, including Microsoft Word, Excel and Power Point.
  • Demonstrated ability to take direction and follow through with assigned tasks.
  • Must be able to work during core Central Standard Time business hours
  • Experience working on a team with other Salesforce Admins or Developers that utilized Github preferred

Compensation & Benefits
  • Competitive compensation based upon experience
  • 10 Paid time off
  • 3 Paid sick days
  • 9 paid holidays
  • Medical, dental, and vision insurance
  • Life insurance
  • Long-term disability insurance
  • 75% off Xtreme Lashes consumer products

 

Required profile

Experience

Industry :
Cosmetics
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Salesforce DevelopmentSharePoint AdministrationAutomated Information SystemsSalesforceProcess ImprovementData ManipulationAnalytical DashboardMass CustomizationUser Interface (UI)Stakeholder CommunicationsInternal DocumentationRegression TestingGit (Version Control System)

Other Skills

  • Quality Assurance
  • Problem Reporting
  • Communication
  • Analytical Skills
  • Time Management
  • Teamwork
  • Problem Solving
Are you interested?

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