Medical Office Assistant

Entity: WELL Health Manitoba Clinic 

Position Title: Medical Office Assistant (MOA)

Hourly Pay: $35,000 - $44,000 CAD per annum

Job Class: Full Time 

Work Location: Manitoba Clinic   

About the Company:

WELL’s mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL’s comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL’s solutions enable more than 42,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 220 clinics supporting primary care, specialized care, and diagnostic services. In the United States WELL’s solutions are focused on specialized markets such as the gastrointestinal market, women’s health, primary care, and mental health. WELL is publicly traded on the Toronto Stock Exchange under the symbol “WELL” and on the OTC Exchange under the symbol “WHTCF”. To learn more about the Company, please visit: www.well.company. 

Profile Summary: 

Medical Office Assistants (MOA) provide administrative and clerical support to physicians and other health care professionals. Other duties include supporting other physicians in other disciplines with appointments, scheduling, and billing when necessary.

What you will be doing: 

• Courteous and effective direct patient care, ensuring efficient use of space and time
• Answering phone and responding to other forms of correspondence
• Preparation of correspondence on behalf of medical professionals and the clinic such as letters, appointment confirmations, pharmacy communications, lab materials
• Patient care including check in, procedural explanation only as directed by physician
• Tracking and timely completion of tasks assigned by physician using software, written notes, and verbal communication
• Billing and insurance documentation and preparation
• Appointment confirmation at a minimum standard of two business days in advance
• Responsibility for transport of tissue and fluid laboratory analysis samples
• Scheduling and confirmation of appointments to maximize clinic efficiency
• Monthly ordering of supplies and inventory maintenance/administration
• Administrative processes including billing, insurance documentation, and other administrative tasks as required
• Maintenance of medical inventory through supply and equipment ordering and inventory responsibility
• Transitioning paper records to digital formats through data entry and updating patient records
• Maintaining a positive and efficient work environment
• Coverage at various desks and pods as needed
• Other duties as assigned

You have: 

• Emotional Intelligence
• Ability to be aware of others’ perceptions and to use logic and reason to identify the strengths and weaknesses of alternative solutions
• Ability to bring others together
• Integrity
• Honesty
• Willingness to take initiative
• Must have experience using Accuro EMR

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate. 

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’  ESG strategy pillar.

Want Read more about us: https://stories.well.company/