Start July. Work Onsite—from Cali, Colombia. Get paid to help people.

We’re hiring Call Center Representatives based in Cali, Colombia to support a growing healthcare program. This is an onsite role, and candidates must be physically located in Cali.

You’ll be on the phones—outbound and inbound—helping members book appointments for in-home and telehealth services. You’ll also support the English-speaking queue, so fluency in English is a must.

This job’s all about accuracy, empathy, and follow-through.

What You’ll Do:

• Make outbound calls to schedule and confirm appointments

• Handle inbound calls from members, mostly in English

• Document all interactions in the scheduling system

• Follow up with members if appointments are missed or need rescheduling

• Make sure every call ends with a clear next step for the member

• Flag any urgent issues to supervisors right away

What You Bring:

• Experience in scheduling, customer service, or a call center

• Comfortable speaking with people in both English and Spanish

• Fluent in English—both spoken and written

• Know your way around basic systems like CRMs or scheduling tools

• Work well in a structured, fast-moving environment

• Show up on time, every time—reliability is non-negotiable

• Able to work PST hours from Cali, with a bit of flexibility

The Details:

• Onsite role (Cali, Colombia only)

• Start date: July

• Full-time hours

• Pay: $800 USD per month

If you’re dependable, fluent in English, and ready to start fast—we want to hear from you.