Offer summary

Qualifications:

Bachelor’s degree required., 4+ years of related work experience., Proficient in Microsoft Word, Excel, PowerPoint, and Outlook., Knowledge of SPSS and Decipher is a plus..

Key responsibilities:

Manage and oversee market research projects from start to finish.

Lead client kick-off calls and coordinate internal resources for project support.

Communicate project updates and mentor junior staff members.

Collaborate with Sales to develop client relationships and drive revenue growth.

Job description

1. Manage and own outcomes of market research projects from commissioning to invoice. Exceed client expectations through flawless delivery.

Take on high visibility/complex projects
Lead client kick off calls
Coordinate internal resources for project support
Provide guidance and troubleshoot project challenges at all stages
Consult with clients to leverage experience and knowledge to assist in meeting the research objectives
Track and manage project budgets

2. Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.

3. Communicate project updates and status in a responsive and consultative manner throughout project field.

4. Mentor junior staff members and assist in their growth

5. Share knowledge across internal functional teams and assist in continually building efficiencies.

Education and Experience:

Bachelor’s degree.
4+ years of experience of related work experience.

Specialized Skills:

Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
Knowledge of SPSS, Decipher.

Accountability – Proven results while managing changing priorities as well as maintaining direction and focus through proactive planning and organized approaches to work in order to meet deadlines and manage time effectively. Must demonstrate strong attention to detail and be conscientious, reliable, and punctual.

Solution Oriented/Accountable: Looks beyond simple solutions; doesn’t stop at first answers; looks to resolve problems quickly; takes accountability for actions

Collaborative: Promotes a spirit of cooperation with other members of the work group; always helpful to the rest of the team/others; amongst the first to volunteer to help others succeed

Drive: Demonstrated motivation and a drive for excellence regardless of obstacles and challenges; takes calculated risks; continuously raises the bar

Communicative: Demonstrates open two-way adult to adult communication

Innovative: Strives for continuous improvement; anticipates and solves for customer needs; contributes new ideas

Required profile