Job description

We are looking for a proactive and personable Assistant Community Manager to support the Community Manager in daily operations, resident relations, leasing activities, and community engagement. The ideal candidate will play a key role in maintaining a positive community environment and ensuring high levels of resident satisfaction and retention.

Key Responsibilities:

Assist in managing day-to-day operations of the community, including leasing, rent collection, and maintenance coordination.
Build and maintain strong relationships with residents, addressing concerns and resolving issues promptly.
Support marketing and leasing efforts to attract new residents and retain current ones.
Assist in planning and executing resident events, community programs, and social media activities.
Maintain accurate records related to leases, renewals, payments, and service requests.
Conduct property inspections to ensure cleanliness, safety, and maintenance standards.
Collaborate with vendors, contractors, and service providers as directed by the Community Manager.
Help enforce community policies and ensure compliance with property rules and regulations.
Prepare reports on occupancy, maintenance status, and resident feedback for management review.

Requirements:

Bachelors degree in Business Administration, Marketing, Real Estate, or related field (preferred but not mandatory).
13 years of experience in property management, customer service, or administrative support.
Strong communication and interpersonal skills with a customer-first attitude.
Basic knowledge of leasing processes, Fair Housing regulations, and property operations.
Proficiency in Microsoft Office; familiarity with property management software is a plus.
Excellent organizational and multitasking abilities.

Preferred Qualifications:

Experience working in residential, HOA, co-living, or apartment community management.
Bilingual communication skills (if applicable to community demographics).
Certified Apartment Manager (CAM) or other relevant certifications (preferred).