GTA Senior Business Analyst

Short Description:
Acts as a liaison between the IT organization and the business partner. Analyze business issues,
define requirements, create screen designs, and recommend automated system
controls and protocols to solve organizational information issues.

Complete Description:
The state of Georgia is dedicated to modernizing our court operations by building a Case Management System that will increase consistency and efficiency and streamline the administration of justice for all citizens. The purpose of the project is to build a Case Management System that will be a modern statewide, secure, digital, cloud based, case management system that interfaces across multiple courts, with a variety of existing databases, and reporting systems.
The Judicial Council of Georgia / Administrative Office of the Courts (JC/Client) the administrative agency of the Georgia Supreme Court, will be partnering with Suppliers to implement this court case management system for Georgia’s courts.

JOB SUMMARY:


Acts
as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs,
and recommend automated system controls and protocols to solve organizational
information issues. Determine operational objectives, gather information, and
evaluate output requirements and formats. Work closely with end users to
analyze, define, model, and document systems requirements. Identify project
milestones, phases, and elements, and keep team within timeline and budget.
Construct workflow charts and diagrams, study system capabilities, and write
specifications. Develop organizational change management framework and conduct
user acceptance testing. Creates and maintains end-user documentation (e.g.,
user guides, process flow charts, training materials) and deliver training. This position may require 10% travel to meet with stakeholders.





RESPONSIBILITIES:


Works
on multiple projects/applications as a project team member. Considered a
subject matter expert for several projects/applications. Works on projects of
moderate to high complexity within one or more development environments. The
Senior BA works with both software developers and business customers to ensure
that the business needs are being met by the systems being built, changed,
enhanced or purchased.


·
Responsible
for identifying and communicating business needs for multiple/complex software
solutions by translating these needs into functional and non-functional
requirements used by software developers, usually in the form of a formal
requirements document.


·
Responsible
for the elicitation, analysis and documentation of multiple customers' business
requirements for assigned projects/applications.


·
Responsibilities
include, but may not be limited to, the following:


o Participates in and
facilitates customer meetings as well as project team meetings.


o Participates in
project team meetings during all phases of the Software Development Lifecycle
(SDLC).


o Serves as a liaison
between the business partners and the development team in order to provide
technical solutions to meet user needs.


o Utilizes requirements
elicitation techniques, such as facilitated sessions, workshops, interviews and
shadowing to elicit requirements from customers, users and stakeholders.


o Develops, writes and
communicates business and functional requirements and produces requirements
documentation, which includes use case narratives, use case diagrams,
functional and non-functional requirements. Ensures that resulting business
requirements are thorough and accurate.


o Creates and maintains
Screen Designs, User Story Maps and Process Flow diagrams in Lucidchart


o Creates and maintains
User Stories in JIRA


·
Ability
to work in the office 5 days each week. (This is not a telework position).


·
Performs
all other duties as assigned.





CORE COMPETENCIES


·
Oral
and written communication skills


·
Interpersonal,
consultive and facilitation skills


·
Critical
Analysis Skills


·
Problem
Solving Skills


·
Technical
Awareness of the project


·
Management
and Leadership Skills


·
Knowledge
of the business area that they support, including a solid understanding of the
customer’s existing business processes and how new technology might support,
change or enhance those processes.





AGENCY SPECIFIC
QUALIFICATIONS:





Minimum Education/Experience:


Bachelor's
degree in computer science or information systems or proven equivalent work
experience, AND three (3) years of systems analysis and/or business analysis
experience, AND two (2) or more years’ experience
in: advanced level use, evaluation and implementation of appropriate tools for requirements
elicitation and documentation, integration, and user acceptance testing, AND
advanced knowledge of requirements elicitation techniques, business modeling
and use case design concepts, information systems and software development life
cycles.


OR


Nine
(9) years of relevant business analysis/information systems experience.





Preferred
Qualifications:


(Preference
will be given to candidates who, demonstrate some or all of the following
skills/experience):


·
Experience
working in state or local government, specifically in roles dealing with the
Georgia Criminal Justice System


·
Advanced
level experience in software development methodologies, like Agile, Scrum and
Waterfall


·
Project
management certification (PMP) through the Project Management Institute/ITIL
foundational certification


·
Experience
with LucidChart


·
Experience
with JIRA