US_West | Data Analyst_L2

"Possible 3 Month CTH | No Fees | Do Not Re-Post| Confidential

TMR ID: # YGT7P5
Role: Field Incident Associate
Work location: Cupertino.
Background and Meet and Greet: MANDATORY

Job Description:

Objective / Project Overview
The Environmental Technologies division of Client is currently seeking the temporary
professional services of a Field Incident Associate to support and maintain customer skin
complaint data. The role will investigate customer complaints, provide guidance on failure
analysis, and ensure the accuracy of documentation related to complaints.

Requirements
• Location in Cupertino, in office 3 days a week (minimum)
• MS/BS in Toxicology/Bio-medical sciences/Nursing with 3+ years of relevant industry
experience
• Experience in handling large datasets
• Experience with tools such as Atlassian, Keynote, and Tableau is preferred
• Strong organizational skills and attention to detail where precision and accuracy matter
• Strong communication skills and thrives in both collaborative and independent work
environments

Location
• Primary: Cupertino, CA (minimum 3 days onsite)

Key Responsabilities:

Responsibilities
Assess the documentation for completeness and consistency, and assign further actions as
necessary to finalize the complaint file.
Partner with internal Client teams to investigate customer complaints and guide failure
analysis
Pattern analysis involves a comprehensive review of data collected after product release,
aiming to identify trends and patterns that may indicate potential issues.
Product testing involves receiving and documenting products while maintaining inventory.

What are the Mandatory skills and skill proficiencies required for this position?

• MS/BS in Toxicology/Bio-medical sciences/Nursing with 3+ years of relevant industry
experience
• Experience in handling large datasets
• Experience with tools such as Atlassian, Keynote, and Tableau is preferred
• Strong organizational skills and attention to detail where precision and accuracy matter
• Strong commun

What are the Optional skills and skill proficiencies for this position?



The following details must accompany your submission:

First Name, Middle name, and Last Name:
City and State:
Open to Relocate?
Rate:
Availability:
Phone #:
Mobile #:
Email address:
Visa type:
Visa Expiration Date:
Hiring Status:

Abner Alburez - ERM
*** North America
Tel.: +***"