Job description

Role: Business Analyst - Senior
Location: Toronto, ON M3M 0B4 (3 Days onsite / 2 days remote)
Duration: 09 Months Contract With possible extension
Job Description:
Functional Skills (35%)

Ability to break down complex problems into manageable components.
Demonstrates structured thinking and logical analysis.
Proficient in conducting Joint Application Development (JAD) sessions and brainstorming workshops for large web-based applications and data analytics solutions.
Skilled in eliciting, analyzing, and documenting functional and non-functional requirements, business rules, use cases, and user stories.
Produces clear, concise, and complete documentation.
Ability to map current ('as-is') and future ('to-be') process.
Understands how to identify process inefficiencies and recommend improvements.
Writes user stories using standard formats (e.g., As a [user], I want [goal], so that [benefit]).
Defines clear acceptance criteria.
Collaborates with product owners, solution architects and developers to refine backlog items.
Uses data and stakeholder input to validate assumptions and decisions.

Technical Skills (30%)

Proficient in tools such as Microsoft Office Suite (Word, Excel, PowerPoint, Visio), MS Teams Azure DevOps.
Experience with Agile, Scrum, and/or Waterfall methodologies.
Experience creating business process diagrams, activity diagrams, and workflow models using tools like BPMN, Visio, or Power Designer.

Communication Skills (30%)

Excellent verbal and written communication skills.
Facilitates workshops, meetings, and walkthroughs effectively.
Translates technical concepts into business language and vice versa.
Demonstrates ability to work under pressure in fast-paced, evolving environments.
Adapts to changing priorities and project scopes.
Delivers high-quality outputs on time.
Builds trust and maintains strong communication with diverse stakeholders.
Manages conflicting priorities and expectations diplomatically.

Public Sector Experience (5%)

Demonstrated experience working with Subject Matter Experts (SMEs), especially in public sector environments.
Familiar with accessibility (e.g., AODA), privacy, and UX design.
Experience navigating complex organizational structures and approval chains.

MUST HAVES:

Experience with Agile, Scrum methodologies.
Proficient in conducting Joint Application Development (JAD) sessions and brainstorming workshops for large web-based applications and data analytics solutions.
Skilled in eliciting, analyzing, and documenting functional and non-functional requirements, business rules, use cases, and user stories.
Demonstrated experience working with Subject Matter Experts (SMEs) in a large project setting
Writes user stories using standard formats (e.g., As a [user], I want [goal], so that [benefit]) with acceptance criteria
Excellent verbal and written communication skills.