Job description

Job Description:

Responsibilities:

Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document.
Responsible for the elicitation, analysis and documentation of multiple customers' business requirements for assigned projects/applications.
Participates in and facilitates customer meetings as well as project team meetings.
Participates in project team meetings during all phases of the Software Development Lifecycle (SDLC).
Serves as a liaison between the business partners and the development team in order to provide technical solutions to meet user needs.
Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders.
Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements.
Ensures that resulting business requirements are thorough and accurate.
Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in Lucidchart.
Creates and maintains User Stories in JIRA.
Performs all other duties as assigned.

Core Competencies:

Oral and written communication skills.
Interpersonal, consultive and facilitation skills.
Critical Analysis Skills.
Problem Solving Skills.
Technical Awareness of the project.
Management and Leadership Skills.
Knowledge of the business area that they support, including a solid understanding of the customer’s existing business processes and how new technology might support, change or enhance those processes.

Minimum Education/Experience:

Bachelor's degree in computer science or information systems or proven equivalent work experience.
3 years of systems analysis and/or business analysis experience.
2 plus years experience in: advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles.
Nine years of relevant business analysis/information systems experience.

Preferred Qualifications:

Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System.
Advanced level experience in software development methodologies, like Agile, Scrum and Waterfall.
Project management certification (PMP) through the Project Management Institute/ITIL foundational certification.
Experience with Lucid Chart.
Experience with JIRA.