Loan Servicing Specialist III

United Community is looking for a detail-oriented and experienced Loan Servicing Specialist III to join our dynamic Loan Operations team.   In this role, you will be responsible for achieving individual production goals while also supporting the manager in coordinating the daily operations of the unit.  This position is ideal for a motivated professional with strong administrative skills and experience in Loan Operations and/or Loan Processing.

What You’ll Do:

• Responsible for ensuring accurate and timely quality assurance reviews are performed on loan boarding and critical loan maintenance and original loan files are received from settlement agents and Account Officers in a timely manner to ensure that the original loan documents are retained in a satisfactory manner
• Ensures team is completing all loan boarding and loan maintenance requests in accordance with Service Level Agreements
• Assist in prioritizing and managing the team’s daily workload to ensure timely and accurate task completion.
• Assist with new hire training
• Assist with pre and post conversion related activities
• Act as a subject matter expert and resource for team members.
• Troubleshoot and resolve procedural and technical issues within the unit.

Required for Success:

• Four years of experience in a Loan Operations/Loan Processing environment is required
• Experience performing quality assurance reviews of various loan operations functions
• Detailed knowledge of Retail and Commercial loan documentation requirements
• Intermediate knowledge of federal and state regulatory requirements.
• Advanced communication and organizational skills.
• Exceptional interpersonal, verbal, and written communication skills are required 
• Exceptional organizational and time management skills and the ability to balance competing priorities to meet multiple deadlines
• Advanced analytical and administrative abilities, critical thinking, and communication skills
• Excellent knowledge of Microsoft Outlook, Word, and Excel

Conditions of Employment:

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status: 

• Non-Exempt

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.