Short’s Travel Management, a leading provider of NCAA Athletic travel for collegiate athletics has a immediate opening for a Travel Consultant with its NCAA Championships department. We have a great team culture where we genuinely enjoy who we work with. So if you have travel agency, hospitality, or customer service experience, this may be a great fit for you! This position may be remote and candidates should be able to start 9/9/2025.
What you can expect in this role:
As first contact for our NCAA Travelers, this position is responsible for domestic and basic international customer travel requests from assigned accounts for both group and individual travel. Travel requests are received and responded to via all means of business contact (phone, e-mail or portal) for air, hotel and car reservations in an efficient, courteous and timely manner. This position manages all functions relating to the booking, administrative and accounting tasks necessary to process electronic or other travel documents as it relates to customer requests and industry requirements, including support of on-line bookings. This position is located in Waterloo, IA, but may work remote.
Essential Functions:
Key Competencies
Technical Skills:
Microsoft Office skills preferred (Word, Excel, Outlook)
Qualifications:
Compensation & Available Benefits:
Short’s Travel Management (STM) is a family-owned, women-owned, private corporation. We are sports travel experts specializing in team travel, recruiting travel, group hotels, bus charters and air charters servicing hundreds of athletic departments each year. We move more student athletes than any other travel management company. STM’s mission is to enhance the experience of getting there, being there, and coming home. When you win, we all win!
The STM team strives to drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services.
Short’s Travel Management is an EOE employer.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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