Understanding of the wastewater environment and key equipment/processes., Sound understanding of regulatory requirements affecting wastewater., Strong prioritisation and expectation management skills., Effective communication and coaching skills..
Key responsibilities:
Deliver operational technical training programmes for operational teams.
Conduct face-to-face practical and classroom training sessions.
Update learning systems and reports, and complete training content standardisation.
Coordinate training solutions in partnership with internal and external stakeholders.
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We are one of the largest water and wastewater companies in the South East of England and thrive on the passion and hard work of more than 2,000 employees.
Together we supply 532 million litres of drinking water every day to more than two million customers and treat and recycle 717 million litres of wastewater for more than four million customers in Kent, Sussex, Hampshire and the Isle of Wight.
Water is essential to every aspect of our lives and we're proud to be at the heart of managing water and wastewater services. We drink it, cook with it and use it to clean. Our water supply faces big challenges - the population of the South East is growing fast, and climate change is bringing greater risk of droughts and more extreme weather. It’s a future of more people needing water and wastewater services, with less water to go around.
So, together with our customers and communities, we aim to provide a sustainable, high-quality water and wastewater service that helps us create a resilient future for water in the South East.
Find out more about us:
Website: www.southernwater.co.uk
Facebook: www.facebook.com/SouthernWater
Twitter: @SouthernWater
Instagram: @southernwatermedia
We use market research tools to improve our service. For more info, visit: https://www.southernwater.co.uk/our-customers/privacy
Salary: Up to £40,000 per annum based on experience
Location: Remote role requiring frequent travel across the operational area.
It is essential for you to have a full driving licence as the role requires frequent site visits across Kent, Sussex and Hampshire.
The Technical Lead, known internally as the Technical Training Delivery Lead for Wastewater is responsible for the delivery of operational technical training programmes that are targeted at improving the required skills and capabilities of operational teams.
The successor will create and deliver function specific learning solutions that will help Southern Water demonstrate to our regulators that teams are trained and competent to a minimum requirement.
Day-to-day responsibilities include; face-to-face practical and classroom training delivery, updating learning systems and reports, completing training content standardisation, conducting assessments, 1:1 technical coaching.
Through partnership with internal and external stakeholders, the Technical Training Delivery Lead’s experience will be vital in coordinating the expertise of others into appropriate training solutions, ensuring Equality Diversity and Inclusion (EDI) is embedded in session delivery models.
The role requires an enthusiastic and engaging person who is an effective communicator with a desire to share and embed knowledge in others.
This role will be expected to undertake a qualification that will provide Assessor Award.
To be successful in this role, you would need to have:
Understanding of the wastewater environment and key equipment / processes
Sound understanding of regulatory requirements affecting wastewater
Understanding of health and safety as well as risk assessment principals and application to real world situations
Strong prioritisation and expectation management skills
Effective & Adaptable Communication
Ability to deliver complex information in an accessible way for different individuals
Ability to work collaboratively and establish peer relations – at all levels
A desire to learn and help others learn
Ability to manage a cohort of adult learners
Effective Coaching Delivery (1:1 & Groups)
Demonstrable planning and self-management skills
Required profile
Experience
Industry :
Utilities (Electric, gas & water)
Spoken language(s):
English
Check out the description to know which languages are mandatory.