Custom Account Project Manager

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Custom Account Project Manager is responsible for managing custom product projects for the creation and maintenance of custom specifications and the support of custom products.

This position reports to the Manager, Custom Products USCAN and is part of the Contract Review team located in Logan, Utah and will be an on-site role.

What you will do:

• Assure Cytiva/HyClone customers receive world-class customer service regarding the logistical aspects of custom-made products.
• Manage custom Media, Processed Liquid and Buffers (PL&B), and Serum projects.
• Facilitate the creation of and maintain custom product specifications for main product lines; Media, Processed Liquid and Buffers (PL&B), and Serum.
• Answer customer, sales representative, and account support questions relating to custom product specifications and overall HyClone Cell Culture manufacturing capabilities.
• Facilitate and support special production requests for custom products.

Who you are:

• Bachelor’s degree OR at least 2 years of Cytiva Cell Culture experience
• At least 2 years of professional customer service experience in a related field
• Proficient with Microsoft Outlook and Excel

It would be a plus if you also possess previous experience in:

• Multiple years of business-to-business related customer service experience (non-retail)
• Salesforce or Oracle experience

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

The salary range for this role is $75,000 – $85,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. 

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.