Minimum 5 years of experience in a generalist HR role., Strong background in career growth pathing and employee engagement., Proven ability to manage HRIS systems effectively., Demonstrated integrity, accountability, and professionalism..
Key responsibilities:
Oversee the onboarding and offboarding processes, including exit interviews.
Manage HRIS accuracy and generate reports for analysis.
Implement performance management plans and handle employee appraisals.
Lead employee engagement initiatives and address grievances.
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Support Speedy
11 - 50
Employees
About Support Speedy
Support Speedy is a US-based company that offers complete virtual MCA solutions and services to Keller Williams Market Centers.
Our leadership team consists of a Market Center Administrator that has worked in multiple states and Market Centers for over 9 years working in newly launched offices up to offices with over 800 agents, and a former Team Leader with 18 years of real estate experience (7 at KW). We have a deep understanding of the KW systems and models.
Our services include:
1 Deals Processing
2 Accounts Receivable
3 Accounts Payable
4 Bank Reconciliation
5 Reporting
6 Onboarding
and so much more!
We do not charge a set-up fee and our service agreements are on a monthly basis.
We are already having great success with the many market centers that we are working with providing efficiency and quality service to both MCs and agents.
Connect with us at:
FB: supportspeedyllc
IG: supportspeedy
Role Overview: The HR Officer will be responsible for managing all facets of human resources operations and strategy, with a focus on fostering accountability, enhancing employee engagement, and ensuring operational reliability. This position is pivotal in supporting career development, driving employee engagement initiatives, and optimizing the HRIS system. The HR Officer is expected to demonstrate professionalism, uphold company schedules, and set a positive example in all HR-related matters.
Key Responsibilities:
Onboarding & Offboarding: Oversee the entire onboarding process, probation check-ins, and offboarding, including exit interviews and final documentation.
HRIS Management: Ensure HRIS accuracy, generate reports, and train employees on system functionalities.
Performance Management: Implement career development plans, manage PIPs, and handle appraisals.
Total Rewards & Benefits: Manage compensation, benefits, and HMO programs, ensuring market competitiveness and resolving employee concerns.
Employee Engagement & Relations: Lead engagement initiatives, address employee concerns, and resolve grievances.
Organizational Development: Drive initiatives for continuous improvement and team-building activities.
Talent Acquisition Support: Collaborate with recruitment on hiring plans and ensure seamless onboarding.
Reporting & Analytics: Analyze HR data to provide insights on retention, engagement, and performance to leadership.
Requirements
Probation Period & Performance Reviews: The first 3-6 months of employment will include a structured probation period where the HR Officer will be evaluated on reliability, adherence to the work schedule, punctuality, and the quality of work delivered. Performance reviews will regularly be held to assess progress, with a focus on maintaining high standards and meeting expectations.
Critical Qualifications: Experience: Minimum 5 years of experience in a generalist HR role, with a proven record of reliability and punctuality. Skills: Strong background in career growth pathing, employee engagement, and managing HRIS systems. Values: Must demonstrate integrity, accountability, and professionalism, and align with the company’s culture and work standards. Leadership: Demonstrates proactive engagement in HR initiatives and fosters a culture of accountability and professionalism within the team.
Benefits
13th-month pay
10 days of paid time off in the first year, 12 days in the next year, and 15 days onwards
1,500 PHP -Health Insurance Reimbursement after 3 months
500 PHP food stub reimbursement for Happy Hour every end of the month
1,000 PHP monthly internet subsidy; reimbursement after 6 months
500 PHP Birthday Bonus
5,000 referral bonuses for each successful referral
Honor PH and US Holidays, subject to Support Speedy’s operational needs
Three days of bereavement leave.
All expenses paid Annual Family Reunion
Unlimited Growth Opportunities
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.