Sportsbook Operations Senior Associate

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a Sportsbook Operations Senior Associate, you’ll drive the day-to-day execution of operational plans for high-intensity, live-focused sports, ensuring our offerings stay sharp and competitive. Collaborating across teams, you’ll support campaign rollouts, monitor real-time performance, and turn data into actionable insights. From building dashboards to crafting long-range forecasts, you’ll help shape go-to-market strategies that elevate engagement and impact.

What you’ll do as a Sportsbook Operations Senior Associate

• Support the end-to-end delivery of sport operational plans, including the planning and execution of campaigns, promotions, and content rollouts.

• Lead day-to-day performance monitoring, using key metrics to evaluate success and identify opportunities.

• Build and maintain dashboards, performance reports, and campaign post-mortems that highlight key insights and drive decision-making.

• Identify, escalate, and resolve issues or gaps in sport performance or delivery.

• Play a key role in forecasting and planning processes, contributing to the development of daily, weekly, and long-range performance projections for key sports by leveraging historical data, seasonal trends, and upcoming calendar events.

• Conduct regular competitor benchmarking and event tracking to ensure we stay ahead of market trends.

  What you’ll bring

• Strong understanding of and passion for major sports, particularly live-heavy and event-driven formats (e.g. Tennis, Basketball, Table Tennis ).

• Proven ability to work with and interpret data; confident using Excel/Google Sheets and reporting tools such as Tableau and Sigma.

• Basic proficiency in SQL is a strong asset.

• Sharp commercial instinct with an interest in how product, promotion, and pricing impact engagement and revenue.

• Detail-oriented with strong organisational skills; capable of managing multiple initiatives in a fast-moving environment.

• Self-starter with a growth mindset and a proactive, problem-solving approach.

• Experience in a sports, gaming, media, or digital operations role preferred.

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Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.