Offer summary

Qualifications:

Must be a BCBA certified professional., At least 5 years of experience in ABA, either in Clinical or Practice Management roles., Strong knowledge of current EHR and Practice Management solutions and technologies., Excellent written and verbal communication skills with strong attention to detail..

Key responsibilities:

Partner with customer-facing teams to communicate CentralReach's value proposition and strategy.

Own technical engagement with customers during the evaluation phase and address any concerns.

Deliver product and technical briefings to potential clients and maintain accurate CRM notes.

Engage with the Product Council to provide customer feedback and assist with product training and certifications.

Job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

Key Accountabilities:

Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers.
Own technical engagement with customers during the evaluation phase. Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion.
Technically support complex opportunities through advanced competitive knowledge, technical skill, and credibility.
Deliver deep-dive product and technical briefings/presentations to potential clients.
Maintain accurate notes and feedback in CRM regarding customer input both wins and losses.
Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape.
Engage with CentralReach Product Council, provide guidance and feedback directly from customer interactions and help shape product roadmap.
Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications.

Desired Skills & Experience:

You must be a BCBA
You have at least 5 years of experience in ABA either on the Clinical or Practice Management side.
Strong knowledge of current EHR and Practice Management solutions and technologies.
Passion and ability to educate customers on how CentralReach can be meaningful to their business.
You have an extreme hunger to be successful and help CentralReach sales and customers win.

You have thrived in a startup or similar environment where the only constant is change.
You embrace aggressive goals and work hard to achieve them.
You’re naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you’re selling.
You are able to utilize Sales CRM tools such as Salesforce or a like program.
You have excellent written and verbal communication skills, strong attention to detail, and good follow-through.

Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

The expected salary range for this position is $75,000 - 85,000. Compensation will vary based on a number of factors, including education, experience, skills, and location. The range listed is a good faith estimate of base pay for the role, and final compensation will be determined based on the qualifications of the selected candidate. This role may also be eligible for additional incentive compensation, such as bonuses or commissions, where applicable. In addition to base pay, we offer a comprehensive benefits package.

#LI-Remote

Required profile