Offer summary

Qualifications:

Fluent in English and Spanish with strong communication skills., Prior experience in real estate, leasing, or property management preferred., Familiarity with NYC housing subsidies such as Section 8 and HASA is advantageous., Strong computer skills and ability to manage multiple tasks simultaneously..

Key responsibilities:

Conduct high-volume outbound phone calls to potential tenants and housing program contacts.

Pre-screen applicants by asking targeted questions about their eligibility and background.

Post and manage listings on various rental platforms and maintain lead tracking spreadsheets.

Collaborate with the team to ensure timely communication and follow-ups with leads.

Job description

This is a remote position.

Job Highlights:

40 hours / week
Monday - Thursday: 10:00 AM - 6:00 PM Bronx, NY time (includes 30-minute paid break)
Friday: 10:00 AM - 3:00 PM Bronx, NY time
Saturday: Rest day
Sunday: 3 hours, time can be negotiated

About the Role:

We’re seeking a Bilingual Leasing Assistant who is fluent in both English and Spanish to support our leasing and tenant screening efforts. The ideal candidate will have experience in real estate or property management, particularly in dealing with NYC housing programs such as Section 8, HASA, and other local subsidies. This role requires a people-oriented communicator who is confident on the phone, organized, and tech-savvy.

Key Responsibilities:

Conduct high-volume outbound phone calls to potential tenants and housing program contacts.
Pre-screen applicants by asking targeted questions about income, household size, credit, housing program eligibility, and overall demeanor.
Post and manage listings on platforms such as Zillow, Facebook Marketplace, and other rental sites.
Maintain and organize lead tracking spreadsheets and follow-up schedules using tools like Google Sheets and CRM platforms.
Assist in the assembly of rental applications, ensuring all documents are accurate and complete.
Evaluate prospective tenants, identifying those who are serious, respectful, and a good fit.
Collaborate with the team to ensure timely responses, follow-ups, and communication with leads.
Support communication with NYC housing agencies and understand their program requirements and documentation needs.

Requirements:

Fluent in English and Spanish, with strong communication skills in both languages.
Prior experience in real estate, leasing, or property management preferred.
Familiarity with NYC housing subsidies (e.g., Section 8, HASA, CityFHEPS) is a strong advantage.
Confident and comfortable with making a high volume of phone calls daily.
Ability to identify red flags in tenant applications and pre-screening calls.
Strong computer skills, including posting online listings, managing spreadsheets, and using CRM systems.
Highly organized, responsive, and dependable; able to manage multiple leads and tasks simultaneously.