Offer summary

Qualifications:

University degree or post-secondary education related to insurance is preferred., Minimum of 3 years’ experience in adjusting claims, particularly in Casualty and Bodily Injury., CIP designation or progress towards it is desirable, along with an Adjuster’s license or completion of specific CIP courses., Strong communication, organizational, and interpersonal skills are essential for success in this role..

Key responsibilities:

Actively adjust claims while maximizing business development opportunities.

Manage a dynamic portfolio of claims with effective file management and organizational skills.

Communicate effectively with clients through written and oral means, adapting style to the audience.

Provide proactive customer service and ensure timely responses to inquiries.

Job description

Company:

ClaimsPro LP

Intermediate/Senior, Liability & Casualty Adjuster (Hybrid or Remote) (Markham, ON)

We are currently looking to add an experienced Liability / Casualty Adjuster to join our team! The successful candidate can work remotely or hybrid from anywhere in Canada.

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

You will be part of a team of over 700 independent adjusters from across Canada.
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
You will be supported by experienced local claims support, centralized after hours support, and dictation services.
Your claims load is driven by senior executives and business development staff from coast to coast.
Your workload is balanced, and you will be compensated for your billable hours.
You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Competencies:

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have background/experience in Casualty and Bodily Injury claims as well as the following competencies;

Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
Previous adjusting experience preferred
Advanced communication skills including:
Effective written skills including grammar and those of a technical nature
Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
Relationship Building skills
Demonstrated and proven leadership skills
Sense of urgency and responsiveness
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Strong commitment to ongoing education and learning.

Qualifications & Experience:

University degree or post-secondary education related to insurance is nice to have.
Minimum of 3 years’ experience.
CIP designation or working towards designation.
Adjuster’s license or have completed a minimum of the below 4 CIP courses:
C11: Principles and Practice of Insurance
C12: Insurance on Property
C13: Insurance Against Liability—Part 1
C14: Automobile Insurance—Part 1
C110: Essentials of Loss Adjusting (Nice to have)
Equivalency in combination of education and experience will be considered.
Ongoing commitment to education and learning.
Effective analytical skills, including identification of cause and effect dynamics
Good investigative manner
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Required profile