Solution Architect

The Solutions Architect is empowered to deliver exceptional client outcomes by designing and guiding the implementation of cutting-edge, enterprise-class cloud solutions. This client-facing technical expert works in close partnership with Account Executives to uncover, design, and deliver optimal architectures using OTAVA’s robust portfolio of cloud, data protection, and managed service offerings.

This position is being filled in one of the following locations: Indianapolis, IN; Denver, CO; Central Texas; Michigan; or the Southeastern United States.

 Role Responsibilities 

Consultative Pre-Sales and Solution Design

• Partner with assigned Account Executives (up to 3) to uncover customer business objectives, technical challenges, and constraints.

• Translate business requirements into secure, scalable, and cost-effective technical solutions using technologies such as VMware, Microsoft Azure, Zerto, Veeam, and more.

• Produce detailed architecture diagrams and supporting technical documentation for pre-sales engagements.

• Participate in scope and design sessions, and ensure alignment with OTAVA’s solution catalog and best practices.

Technical Leadership and Enablement

• Serve as a trusted advisor throughout the full sales lifecycle, articulating technical vision, mitigating risks, and validating the feasibility of proposed solutions.

• Lead discovery and solutioning sessions with client stakeholders (including technical staff and C-suite).

• Collaborate cross-functionally with Product, Engineering, Delivery, and Support teams to ensure smooth hand-offs and client satisfaction.

• Surface client challenges and industry trends to internal stakeholders to inform solution development and innovation.

Customer Experience and Influence

• Present complex solutions in a clear, compelling manner to both technical and non-technical audiences.

• Establish strong client trust and credibility, becoming a go-to technical resource throughout the pre-sales cycle.

• Participate in strategic account planning and quarterly business reviews.

 Experience

• 4+ years of experience in a Solutions Architect or Pre-Sales Engineering role within a cloud, MSP, or channel provider environment.

• Deep knowledge of virtualization (VMware), cloud platforms (Azure), backup and DR solutions (Veeam, Zerto), and enterprise storage.

• Hands-on experience architecting or implementing cloud, DRaaS, or hybrid environments.

• Bonus: Experience with firewalls, networking, Fortinet, Cisco, or advanced security solutions.

• Proven ability to influence both technical and executive stakeholders.

• Prior exposure to both technical sales and engineering/operations roles preferred.

Required Knowledge, Skills, and Abilities

• Exceptional communication, whiteboarding, and presentation skills.

• Capable of clearly explaining complex technical concepts to non-technical audiences.

• Strong understanding of network architecture and cloud security.

• Able to work autonomously and collaboratively in a fast-paced, remote-first environment.

• Proficient in architecture modeling tools, Visio, and modern collaboration platforms.

• Ability to manage multiple concurrent pre-sales engagements across verticals and geographies.

Education

• Bachelor's Degree

License or Certification (willing to complete in established timeframe)

• Microsoft Azure: AZ-900, AZ-104, AZ-305

• VMware Certified Professional

• Veeam VMCE or VMSP

• Fortinet NSE, Cisco CCNA/CCNP (bonus)

• *Note: All hired candidates will be expected to complete a tailored certification path during their first year

What We Offer:  

Remote work, competitive package, base ($ 115K - $140K), with variable compensation targeted at 30% of base, with no cap on commissions, 401(k) match, medical, dental, vision, and life insurance, generous PTO, paid volunteer time off, paid parental leave, and working with world-class co-workers who are just as dedicated and as awesome as you are.  

What about Otava?  

As a global leader in secure, compliant, enterprise-class cloud hosting, we deliver a full range of solutions from colocation to private and hybrid cloud computing. We’re creative thinkers who love to serve others, automate where possible, and change when required. We’re about putting people first – our employees and our customers. We have a customer-centric focus and go all in, on helping our customers protect and manage their data.  We aim for superior customer service in everything we do and strive to get even better. 

Our onboarding process is designed to ensure a seamless integration into the OTAVA team. From day one, you'll be welcomed by a team dedicated to making your transition smooth and enjoyable. Your growth is our priority. Our training programs are tailored in partnership with all our technology vendors to ensure you have the skills and knowledge needed to excel in your position. Whether you're a seasoned professional or just starting your career, there's always room to learn and grow at OTAVA.  

Working at OTAVA means being part of a team that values your expertise, fosters professional growth, and provides opportunities to make a significant impact. Join us as we continue to push boundaries and shape the future of secure, and intelligent multi-cloud solutions. 

Joining OTAVA means embarking on a journey of growth, innovation, and professional fulfilment. Our commitment to your success extends beyond recruitment; it's about creating an environment where you can thrive and make a meaningful impact.