Operations & Executive Assistant - (HR31641DA)

Job Title: Operations & Executive Assistant
Location: Remote (PST Time Zone)
Salary Range: up to 1600 USD

Work Schedule: Monday - Friday, 6:45 AM to 3:45 PM (PST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Company:

Sagan represents a fast-paced, entrepreneurial business group that operates multiple entities spanning e-commerce and logistics-driven operations. The team is lean, collaborative, and values hands-on contributors who take initiative and deliver results across functions.

Position Overview:

We're seeking an experienced and highly organized Operations & Executive Assistant to support a Head of Growth in a multi-entity business environment. This is a hybrid role that blends traditional executive assistance with operational and customer support responsibilities, ideal for a proactive problem-solver who thrives on variety, ownership, and making a tangible impact.

Key Responsibilities:

• Provide strategic support to the Head of Growth, including task prioritization, project follow-up, and day-to-day operations management.
• Manage customer orders and inquiries with professionalism and speed, ensuring high satisfaction.
• Oversee delivery logistics and inventory coordination across business entities.
• Maintain structured team communications, task workflows, and status updates via tools like Monday.com and Microsoft Teams.
• Coordinate vendor communications and help manage relationships with warehouse/field teams.
• Support invoice, PO, and financial process tracking via QuickBooks Online.
• Serve as the key operations contact to drive execution, minimize friction, and increase efficiency.

Qualifications:

• 3+ years of experience as an Executive Assistant, Operations Coordinator, or similar role.
• Proficiency in Shopify (order management), QuickBooks Online, Microsoft Office Suite (including Teams), Monday.com, and VoIP phone tools (OpenPhone, Dialpad, etc.).
• Excellent communication skills, both written and verbal, with a B2 or C1 English proficiency level.
• Native Spanish speaker required.
• Outstanding organizational skills.
• Excellent communication skills, both written and verbal.
• Detail-oriented and accountable, with a demonstrated ability to multitask in fast-paced environments.
• Experience working independently and in a remote team structure.
• Strong customer service instincts and professionalism.

Nice-to-Haves:

• Experience in multi-entity or diversified business structures.
• Familiarity with working with logistics or warehouse teams.
• Vendor management experience.
• Ability to document processes or train others in operational procedures.
• Working knowledge of inventory management principles.

Resume Submission Guidelines:

💡To help us review your application efficiently, please submit your resume in text-based PDF format only.

🔸Avoid uploading scanned documents, image files (JPG/PNG), or Word documents (DOC/DOCX) format to prevent your application from being overlooked.

📍Important: For timely processing, both your resume and introductory video must be submitted in English.